Stanton Manor Hotel Reviews Summary

Staff Service

Pros:

• "Staff were really friendly, helpful and polite."
• "Dan our server was lovely, happy and very helpful."
• "The staff went above and beyond to ensure our day was as perfect as possible."
• "Service from all the staff was great especially Theresa who went the extra mile at every opportunity to make our stay memorable."
• "All the staff we interacted with were beyond helpful... Special mention for Kim, who was one of our servers."
• "The staff are really attentive and the food is great too."
• "The staff couldn’t be more helpful or friendly."

Cons:

• "The staff were very polite and helpful when they could be but they seemed a bit stretched between the bar, restaurant and reception."
• "They seemed understaffed; food service here was very slow."
• "The service at the bar and restaurant was very poor."
• "The service was very slow considering there was only about 6 people eating in the restaurant."
• "Tea arrived and very slow staff to put back clean crockery."
• "Staff seemed inexperienced and not enough around."
• "The whole hotel seemed to be run by 2 people which meant there were long waits for everything, check in, bar, restaurant service."

Room Quality

Pros:

• "The room and grounds of the hotel was gorgeous very clean, homely and comfy, the staff were friendly and welcoming, the drinks were amazing."
• "Rooms spot on."
• "Brilliant rooms."
• "The rooms were wonderful."
• "Received an upgraded room after complaining about the standard of the initial room that was offered."
• "I stayed overnight in a very nice room which looked freshly decorated."
• "Room was stunning and bed was really comfy."

Cons:

• "The room we have stayed was very dusty, the carpet was dirty and there were dog hair at the floor corners."
• "The rooms were tatty and looked tired."
• "Stay away - firstly the rooms are scruffy and not well looked after."
• "Room was tiny, sink in bathroom cracked, walls were dirty."
• "The rooms didn't seem to have any soundproofing and we were woken up several times during the night as other guests where moving around."
• "Our room was probably as old as the building, there was mold on the bathroom ceiling."
• "The room just seemed a little grimy and run down."

Food Quality

Pros:

• "Really delicious, sandwiches were lovely, cakes were a bit small, but scones were still warm, lovely."
• "The food was exceptional and loved the homemade Granola and yoghurt with fruit compote, for breakfast."
• "Delicious food and clean and well-stocked bedrooms."
• "Evening meal was very nice, but overpriced. Cost point was high end yet service was terrible."
• "The food was phenomenal, honestly the best hake I have ever had and I’m still thinking about it!"
• "Party had intimate atmosphere and great buffet food."
• "My evening meal of duck breast with potato pancakes and apple was very tasty."