George Hotel Reviews Summary

Staff and Service

Pros:

• "The staff on very polite and efficient."
• "Staff are very friendly."
• "All staff were very welcoming and more then helpful."
• "Service was great (very patiently coming back three times to take our orders as we kept forgetting to check the menus whilst catching up )."
• "The staff made the experience, super kind, helpful and friendly but not overbearing."
• "The staff were courteous and friendly."
• "Staff and service is impeccable."

Cons:

• "Was met at the service desk with a big sigh."
• "Staff are not very friendly used to go in here often last twice we have been in the staff have been very unwelcoming."
• "Service was extremely slow and had to ask multiple times for the bill & when we wanted deserts the bloke went off to get an ipad then didn’t come back for 30 minutes, even then he forgot to come back to us and was just stood at the door."
• "The gentleman behind the bar was most unhelpful."
• "We asked the Duty Manager and I can only say she must have been having an off night, rude just plain rude."
• "Toilets are unisex and I personally found the staff a bit rude."
• "The staff seemed a bit despondent."

Food Quality

Pros:

• "Food was amazing."
• "Very generous portions indeed, enough to defeat me at least on each of the three occasions that we ate their."
• "The salmon was beautifully done too."
• "Rarely disappointed with the food in the restaurant/ bar. The beer is kept well too."
• "Really good quality sausages and the mash was nicely done."
• "The food was excellent."
• "Food was absolutely stunning, so tasty!"

Cons:

• "The mash tasted like instant mash."
• "Then the cow pie.. ruined, chewy meat topped with a pale pastry and frozen chips."
• "The beef was tuff as well as the mash and Yorkshire pudding being dry."
• "Small portions for veggie/vegan options."
• "The food was awful as well and well overpriced."
• "The leek and potato pie had very little filling, just a mushy paste, and the cabbage on the side was dry and tasteless."
• "The only vegan option on the menu (the burger was dry and had no sauce & the bun was like something you get from a takeaway)."

Atmosphere and Location

Pros:

• "Old establishment, plenty of charms... great value for money."
• "Very lovely old worldly traditional pub."
• "Excellent location for shops, walking and lakeside."
• "Located in a great place to literally walk out of the front door and be in the heart of Keswick."
• "An authentic traditional pub that is a cut above the national chains."
• "Proper pub atmosphere in the bar area and a nice large, secluded dining section."
• "No televisions, no sports, no world news. Just good food, good beer and good service."

Cons:

• "Generally tired and run down with the odour of dampness in the air is also Off-putting."
• "No atmosphere, no background music, we left straight after finishing eating."
• "Seems sterile... No curios or trinkets... Lost its 16th century atmosphere."
• "Most of the rooms are on floors that are two or three flights of stairs up so if you have limited mobility it isn't for you."
• "With their history, they could have done much more with the place, instead it just looks like any old battered wetherspoons on the inside."
• "Covid 19 restrictions very lax inside a lot of people just not wearing masks to enter or go to the bar felt quite uncomfortable because we were wearing our masks to walk around."
• "We did not feel welcomed as we didn't have a booking."

Value and Pricing

Pros:

• "Great service and was really looked after."
• "Absolutely amazing for gluten free food - coeliac haven!"
• "Very well priced."
• "Food was priced well and very tasty."
• "Really tasty and great value."
• "Exceptional value for money can't wait to come back 👏."
• "The food is generously portioned, but not as a counter balance to the quality."

Cons:

• "Asked for a soda water with dash of lime and was charged £1.80!! not bad profit sorry greed."
• "It did feel a little bit expensive but it was in Town centre."
• "For 2 'roast beef' dinners, a pint of fosters and a pint of lime with lemonade came to nearly £30 and was definitely the worst roast dinner I have ever had."
• "The food was awful as well and well overpriced."
• "Food was just ok. Quite expensive for what you get."
• "Which was over-priced."
• "Only downs were not being able to use a credit card for small drink purchases, and no wifi."