The Bristol Dental Practice Reviews Summary

Quality of Dental Work

Pros:

• "The dentist has been very thorough and really took her time with me. The standard of work and service is excellent."
• "Different experience, he takes pride, time and care with his dental work, one can tell."
• "I can't believe the difference Jonathan's implant has made to my smile - perfectly balanced, perfect match and good feel."
• "I was extremely impressed with the quality and care that went into my fillings which are seamlessly invisible and comfortable."
• "Even my dental colleagues in Central London who I've seen recently for a check-up commented positively on his dental work!"
• "I've had to have root canal surgery and I barely had any issues with the procedure."
• "The work that Maria has done on my teeth is brilliant."

Cons:

• "It all dawned on me what happened so I went back in and was told that now I needed a cap, and possibly if the cap didn't work that I would need a root canal AND cap!!!"
• "NEVER once was I warned that changing the 26+ year old filling could result in cracking the tooth, and never once was I warned that if the new filling didn't go well I would need a very expensive and uncomfortable procedure of capping and and root canal!"
• "I was advised that I required multiple expensive treatments, including a root canal, before the cosmetic issue I went in for was addressed."
• "So, so disappointed and now have to spend a ton of money to fix a problem that was created at this practice."
• "Avoid this practice if you don't want to be under informed and risk having a tooth broken and 650£ of work needed that you didn't need before going to Bristol Dental Practice."

Customer Service

Pros:

• "Everyone is so friendly!"
• "Really friendly and reliable dental practice, would 100% recommend."
• "So happy with the service and treatment at the Bristol Dental Practice."
• "I am fortunate to have found a dentist that I can trust to look after my teeth, always get a friendly welcome."
• "Everyone there is really helpful and friendly, going the extra mile to make you feel welcome."
• "The entire staff are truly outstanding."
• "All of the staff are very friendly and easy to contact, and the dentists and hygienists are fantastic."

Cons:

• "The only gripe I have was that I had to pay an additional £10 towards the cost of PPE which they neglected to tell me at the time of booking."
• "The consultation ended (Thursday 10/03/2022). The dentist said that an email with the cost of procedures and a back up phone call would be given on Saturday at 10.15am - no phone call was received."
• "PLEASE if Dr Rao Is not working in your clinic don’t say people that he is on holidays."

Cost and Affordability

Pros:

• "The price was every reasonable."
• "Top quality service from caring and professional people, and all at sensible prices!!"
• "They don't sell you expensive dental treatment that you don't need, they charge a fair price for any treatment and the whole team is absolutely lovely."

Cons:

• "Professional and great but extremely overpriced. You can find decent dentists in Bristol for 1/3 the price."
• "Highly recommend this practice if you like spending exorbitant amounts of money unnecessarily."
• "Very average dentist with way above average prices. Look elsewhere if you want to save money."
• "I called this morning for a hygienist appointment. I was told that when their hygienist sees a patient for the first time they charge 118 £ because they often need more than 20 minutes to complete the procedure. I think that's extortionate and thus shameful."
• "£145 for filling per tooth, come on. I'd give them 3 stars but when I saw they charged £24 for PPE fee I know they deserve 1 star rating. This is clearly a cash grab."
• "My only negative is the prices have gone up dramatically in the last couple of years."
• "I don’t find it Ideal to be paying £140 every 6 months."