Clifton Dental Studio Reviews Summary

Staff and Service

Pros:

• "I’ve been using Clifton Dental studio for many years and have always been met and treated by friendly, welcoming and professional staff."
• "The practice as a whole is extremely professional with all staff members very friendly and welcoming."
• "All the staff are absolutely fantastic, they all make you feel so welcome and comfortable."
• "The dental team are friendly and professional and they immediately put me at ease."
• "The team are highly professional, very friendly and always make the experience as relaxed and comfortable as it could be."
• "Julie the receptionist was super helpful and I felt like she really listened to my problem and escalated it the clinician team."
• "The reception team and dental assistants are all very friendly and helpful also."

Cons:

• "Overall not impressed with the after care which has really let down the fantastic service I had pre my braces taken out."
• "I found them to be unprofessional, lots of miscommunication and not wanting to pay attention to what I wanted, somewhat overbearing."
• "However aftercare hasn’t been great, it’s really difficult to get in to see the dentist who is very busy."
• "Existing clients are often referred to an additional phone service where messages don't get through to the main reception."
• "I had to call in several occasion asking about my next visit because they forgot to put it down on the agenda."
• "Approaching this studio was the biggest mistake I ever made."
• "Extra costs for scans etc have been mentioned when trying to order a backup night brace."

Treatment and Results

Pros:

• "These guys know what they are doing and are specialists in pain management."
• "I'm absolutely blown away by the results."
• "They did not disappoint and really did deliver on the pain free aspect of my treatment."
• "Exceptional treatment and excellent staff with great attention to detail."
• "It was all pain free and I am so happy with my new smile."
• "She had her teeth whitened and two veneers added and she is so happy."
• "The change is amazing and I am so happy with my smile now."

Cons:

• "The over bite is still not right and teeth sore but I’m not able to speak to the dentist."
• "A 6 months contract end up more then 2 and 6 months later after on which to finish I should have to pay more money to reach a nearly result of the initial predicted."
• "I end up having issues which I didnt have before."
• "This experience is tarnishing my daily live in which now I have to face new more issue which I didn't had before."

Customer Experience

Pros:

• "Walking into Clifton Dental, you're greeted with a boutique feel."
• "They were all so kind and patient, Laura even held my hand!"
• "During the treatment Samantha offered plenty of reassurance and helped me to relax."
• "Each member of the team took the time to make me feel so comfortable and relaxed on my arrival and throughout my teeth journey."
• "I would definitely recommend getting veneers here!"
• "I received clear braces as my teeth were in really bad shape! My orthodontist Alex... has done an absolutely outstanding job on my teeth."
• "The whole team are wonderful: friendly and very helpful."

Cons:

• "I was an anxious wreck."