"Ability to progress and gain permanent employment if you work hard and are suitable for the job at hand."
"I worked there 4 months on agency during first lockdown of the pandemic and now work in full time employment as a Yard Marshall."
"The company is everyday implementing new processes and assets to improve the lives of the workers including a hot food stand and free bottles of water to workers during the hot season of the year."
"I very much believe you get what you put it with Hermes. Work hard and you get rewarded."
"Very easy to find, very easy to drop your trailer if following instructions of gatehouse, then park your unit up in wagon area, head into office to get paperwork etc etc."
"It is a good place to work. Transport desks people seems to be alright, positive attitude. Trucks are clean and trailers are in good condition. This is trunking job normally 4 trailers swap during the shift."
"Canteen it's very spacious with some vending machines at the back plus 2 TV screens."
"And finally security! Very helpful with positive attitude."
"Carpark is massive, plenty room. There're electric charging points."
Cons:
"Getting a permenant contract is very difficult unless you are sweet with the higher up and corporate managers (off the shop floor) or very lucky / work their for years on agency."
"Go for HGV driving work. Entrance gate security staff ignorar Drivers and play games on phones. Some time need give beep."
"Generally canteen looks very messy as people from warehouse don't clean up after them self."
"Before you go to the toilet be aware that big brother is watching you. Yep, there are cameras instaled just recently above urinals for your safety of course to make sure you're not get hurt yourself, you know what I mean."
"Toilets always smell horible even after being clean up as company saving money on fresh airpods ect. I guess."
"Just be aware that if your car is not legal (Tax Road, MOT, Insurance) then you maybe in trouble as Police visit this carpark regularly."
Delivery and Customer Service
Pros:
"They have social distancing procedures in place along with one way systems to ensure safety is upheld."
Cons:
"What a joke. 3 days at home awaiting delivery, every day no attempt, no card, just a message online saying "tried and failed". No contact method. Even supplier couldn't reach Hermes."
"Awful company parcel packaging is always damaged. U check Ur tracking and says it's been delivered when it hasn't and u never get the parcel."
"Expected delivery date 26/4/2021 now on 1/5/2021 still no sign on parcel and no updates to tracking poor service poor update info would never recommend them ever."
"I am still waiting for my parcel that they have said they have “delivered”... I want my parcel by today or tomorrow or I’ll take it further. I am very angry right now! Or I want my money back."
"Once again they let you down. I could go on all day but in a nutshell they are refusing to deliver a birthday present and are also refusing to give a reason why!! Useless the lot of them."
"Hermes is not a company, as they don't have a Customer Service/ Helpline or live chat - Very poor, pathetic, stressful, will not use again and never ever recommend."
Safety and Conduct
Cons:
"a close call with a young female driver delivering for hermes Rugby Today as she was too impatient to wait for me & my son with our dogs to get out of the way down a tight back lane at mill cottages in rugby so decides to push through us with the van nearly running the one dog over within an inch i did swear at her in anger in the shock of the moment Then she blamed me for not getting out of her way? No Excuse for that behaviour at all using a vehicle as a weapon to deliver parcels for Hermes absolute joke no apology nothing."
"I have work there as hgv class 1 driver and I can say it is there an old man Steven who is always rude, racist with no manners, disrespectful, shouting all the time also insulting drivers and the staff Is agreeing and approve him."