Pizzeria Francesca Reviews Summary

Food Quality

Pros:

• "I have never had a bad meal."
• "The food is always fresh and comes out really quickly."
• "Simple Italian food with great service and at fantastic prices."
• "The food is great value and even better quality."
• "Food is still great: amazing value, and consistently top notch."
• "The most delicious pizza in the World!"
• "Food amazing and plentiful. Reasonably priced."

Cons:

• "Meal was quite nice but wasn't keen on minestrone soup, personal preference."
• "The sauce was actually made with Tomato Soup Being the main ingredient."
• "The pasta had very little to no flavour to it, the pizza was okay though for the price certainly not as good as newer pizzerias such as Flint."
• "Unfortunately the risotto was made with long grain rice and meat was chunks of tinned ham."
• "Lasagne was just a lump of pasta, no sauce or bolognese to be seen."
• "Had a very underwhelming carbonara."
• "Food is poor quality! Avoid."

Service

Pros:

• "The staff are so brilliant and a credit to the place."
• "Staff are very friendly and very attentive."
• "The staff are also incredibly friendly and attentive."
• "Servered by very friendly and very efficient staff."
• "Seriously good service and lovely and friendly waiters!"
• "Service was excellent."
• "Staff are very friendly and service is quick."

Cons:

• "Very disappointed and didn't help that serving staff were rude, didn't listen to our food order and forgot our drinks."
• "Food are alright. Fair prices. But service is terrible."
• "We were hoping to order desserts, but after waiting 20 minutes after finishing our meals, still nobody came."
• "Service was poor, waiter was in such a rush that he got our drinks totally wrong twice."
• "But the guy taking payment on the credit card device could do with a bit of staff training, rather offhand."
• "The drinks were served by a waiter who held every glass with his fingers all over the rims."
• "Unfortunately, the waiter looking after us was very abrupt and not very welcoming."

Atmosphere

Pros:

• "The atmosphere is the best."
• "Very upbeat place. Very busy and lively."
• "Always delivers a great experience, whether for a light lunch or an evening meal with friends celebrating getting together again, the food is as great as ever and even faster service than previously!"
• "A fantastic authentic Italian restaurant with great atmosphere."
• "The most atmospheric place with wonderful food and amazing staff."
• "This place has the best atmosphere of any Italian restaurant I've been to."
• "Wonderful place with a lively atmosphere."

Cons:

• "The place was lacked atmosphere and intimacy due to being fairly cramped."
• "Long queue to get in, and once you’ve finished your food and you’re not spending money, they make it obvious you need to leave."
• "Fewer tables, but the atmosphere is still intimate."
• "Really, really don't get the hype about this place."
• "I found it all a bit overwhelming but I would return and recommend, especially to those visiting the NE."
• "Music too loud too."
• "Delicious food, rushed service."

Value

Pros:

• "£5 for potato skins seems very expensive."
• "Great Italian food at amazing value."
• "Cheap, cheerful, and good food."
• "To add to this it was great value for money too!"
• "Always excellent value, friendly and full of people you know."
• "Great Value for the price."
• "Food was absolutely fantastic and well priced."

Cons:

• "But so difficult to get in to due to queues and no booking and no easy parking."
• "You Can't book a table we queued for one hour twenty minutes."
• "Had to queue for 90 minutes but worth the wait."
• "Very long 2 hr wait only then to nearly have same size group get a table before us until we pointed this out."
• "Queue of around 10 people when we arrived and 45 minutes later the queue had grown."
• "Only negative thing about the place was the half hour wait for a table."
• "We got to the restaurant at 8:40 and wasn't seated till 9:20 even though we were told a 15 minute wait."