McDonald's Reviews Summary

Parking Fines

Pros:

• "Don't park for more than 1.5 hrs."

Cons:

• "Was then sent £100 fine in the post for staying over 1.5hrs."
• "Received a £100 parking fine for being parked for just over 2hrs."
• "Me & my family overstayed and was fined £100 for staying just over 2hrs."

Service and Staff Attitude

Pros:

• "The staff atmosphere was plenty stood around and not under pressure."
• "The staff were fairly efficient."
• "Really helpful staff when I pointed out there was a leak from the toilets."
• "Incredibly slow but the food was piping hot so that's a bonus."

Cons:

• "Manager (short lady with a long brown plait) was extremely rude to a young lad."
• "Staff rude as wanted a milkshake after a mouth operation never have them on."
• "Rude staff who screw up orders."
• "Staff are lunatics, not people, no communication, orders 99% of the time done incorrectly."

Food Quality

Pros:

• "Ordered a customised wrap and a customised burger... staff were really helpful and sorted it very quickly."
• "Fantastic service here compared to Sunnyfield. Food was great although there was very little sauce in the rap."

Cons:

• "Ordered using the app using the 'click and serve' facility... food was cold."
• "Food is fine, but they just get it wrong so much of the time."
• "Worst place ever. My friend had to go back about 4 times because they was messing up her order again and again."
• "Absolutely terrible, waited half an hour for a 99p burger, and the miserable man got it wrong."

Cleanliness and Maintenance

Pros:

• "When it opened... 5-star - Clean, friendly staff, prompt service."

Cons:

• "Utter pigsty. Tables smeared with ketchup, patrons who are simply incapable of clearing their own rubbish!"
• "The lifts don't work, so they are not very accessibly friendly."
• "The place was dirty when I visited - you could feel dirt on the handrails and the toilets were visibly not clean."
• "Really sorry to say all macdonalds have gone down the pan since they have been franchised. Customer service is practically zero."