The Canal Turn Reviews Summary

Category: Pub

Address: Lancaster Rd, Carnforth, LA5 9EA, United Kingdom

Rating: 4.1
based on 183 reviews.

Location & Setting

Pros:

  • "There is plenty of seating inside and out, overlooking the former marina on the Lancaster Canal."
  • "Canal Turn, Carnforth, beautiful setting on the river with an array of wild life."
  • "A large beer garden with great views to watch the world go by."
  • "Nice pub with beautiful location at the side of the canal."
  • "It's the perfect venue for an afternoon by the canal, with a beautiful view."
  • "The view next to the canal is a big attraction."
  • "Beautiful serene location on the side of the canal, fantastic homemade pie and pasty, lovely beer garden on bankside of the canal."

Cons:

  • "No designated disabled access or parking."
  • "The only downside is the owner. He is just very rude and made us and most of the pub feel very unwelcome."
  • "The welcoming atmosphere has completely gone."
  • "However we were unable to hear the music when the Rock n roll bingo started because of people making so much noise."
  • "The Canal Turn is closed, permanently at the moment."
  • "Very disappointed with Canal Turn, on entry a lovely place, 2 tables free with reserved tickets on them... empty glasses everywhere!"
  • "Most disappointing was the none existant COVID restrictions in place."

Food & Drink

Pros:

  • "Really beautiful with delicious treats and fantastic service, It's really like no other!"
  • "Highly recommended! Quintessential pub with a great atmosphere and terrific management."
  • "Always lovely food, great atmosphere one of our favorite haunts."
  • "Good friendly service. Reasonable prices. Excellent food."
  • "The food was hot, presented nice and tasted good."
  • "The kids meals were fantastic quality, my husband and I had the Sunday roast which was absolutely delicious."
  • "Lovely food, recommended the CFC canalside fried chicken, good portion and great value for money."

Cons:

  • "The lasagne was clearly something that had never seen the inside of an oven."
  • "Steak wasn't a steak, it was a think piece of beef from a carvery."
  • "Yes it's in a good location but the beer could have been pumped straight from the canal, and at £4.30 a pint it's a total ripoff."
  • "Very poor. We asked for the menu and was told they don't serve food until 5.30pm, although the website says they serve all day."
  • "The food was honestly the worst thing I have ever been served in a restaurant."
  • "Soup like green dish water, Young lady said homemade haha no way, sandwich basic."
  • "The food when it arrived was very average, burgers poor quality and fries nearly burnt."

Service & Management

Pros:

  • "Staff all smiling and seemed happy to be working there."
  • "The staff are extremely polite and friendly."
  • "Great atmosphere, great setting, dog and wheelchair friendly place. Helpful staff and just a great place to be on a sunny afternoon."
  • "Fantastic pub with good food and a top landlord."
  • "The management have this place to perfection!"
  • "The management are the most friendly and professional people you'll ever see at a venue."
  • "The staff all had lovely smiles and looked happy in their work."

Cons:

  • "The service was terrible, management and staff were obnoxious."
  • "Service was poor, one person serving behind the bar, and she had no idea how much anything on the menu was."
  • "I complained to the landlord and he couldn’t have cared less - he was quite rude."
  • "Arrogant manager, dressed in sports gear and looked like the oldest swinger in town stood directly in front of us in the door way and didn't even acknowledge us or say sorry."
  • "Pleasant atmosphere great location nice fires etc.. but - food sometimes over done and very poor bar/customer service."
  • "The staff were really unhelpful & didn't seem able to do anything."
  • "He is miserable and only cares about making money and not keeping customers happy."

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