Bridgfords Sales and Letting Agents Denton Reviews Summary

Customer Service

Pros:

• "Megan Taylor, Megan Waddell, Nicole Clayton and Richard Taylor were all very professional and have kept me up to date with all information throughout my purchasing and subsequent letting process."
• "Had great service from Victoria Coffey and Jason Swan from Bridgfords Denton and Hyde."
• "Thank you Kate for a very helpful service."
• "I received daily calls and updates, informative instructions, and the support they gave our first time buyers was over and above."
• "Stephanie was amazing from the start, very caring and lovely."
• "Gemma was such a warm and friendly advisor when it came to picking our mortgage, there was no hard sell and ultimately we found a good deal that we wouldn’t have been able to find on our own."
• "The team at Bridgfords work effortlessly for you."

Cons:

• "Overall poor service and lack of communication between the office, landlord and your property management department."
• "Very disappointed. The original agent ran away a week before we move in."
• "Shocking. Just absolutely shocking. Lack of communication to landlord, ignored phonecalls and emails and generally poor service all round."
• "The only criticism I would make is that they need more people in their office to pick up the phone.... Sometimes it can take a while to get through to their office."
• "Shocking check out service - deposit is being held even though the landlord agreed a return in full 12 days ago."
• "I only ever get through to an answerphone or get no email response. They work under CountryWide who have been a nightmare since we moved out in August."
• "Really disappointing experience with the Bridgfords Denton branch."

Staff Performance

Pros:

• "Kate Jackson was brilliant, went above and beyond in a very stressful and complicated purchase."
• "Abby is a breath of fresh air."
• "Charles Communication skills were second to none."
• "Both Megan Waddell and Megan Taylor have gone above and beyond to help us."
• "Gemma is absolutely fantastic and so helpful and extremely friendly."
• "Everyone is very quick at responding to calls and emails, very efficient!"
• "The team really support you to help sell the property at the best price possible so you couldn't ask for more from an estate agents."

Cons:

• "The sale fell through in October."
• "There was a delay from the back office in getting the deposit submitted to the deposit agency."
• "The bin is not empty when we move in cause me so much trouble right now."
• "Based on the above stuffs I cannot give more than 2 star. It is hard for me to recommend them to others."

Property Sales and Management

Pros:

• "I would highly recommend selling your house with the team at Bridgfords, Denton."
• "We used Bridgfords for the Sale of our house and we couldn’t be happier with the service."
• "Sold my mother’s house within 2 days of it going on the market."
• "Once the house was on the market on the Thursday evening within 24hrs Chloe had a full Saturday booked with viewings and the house was sold by the Monday afternoon."
• "Our property was advertised, a tenant found and vetted and moved in all in a matter of less than a month."
• "The property was re-listed the same day, and a new buyer was secured within 5 days thanks to the quick action of Ryan and the team."
• "They found us some great tenants and rented out our property within days of it going on the market."

Cons:

• "Firstly the day I moved out of my out property I was told that someone would contact me regarding an inspection, as no one did I took it upon myself to make and arrangement with the office."
• "It takes more than 5 days to proceed a small change and we need to sign it on the day we move in very rush."
• "Although there were slight issues which seemed to delay the Conveyancing process on the sale of our house."