Laadki Reviews Summary

Customer Service

Pros:

• "The people working there are very helpful, friendly and offer good advice."
• "Staff are very friendly, helpful and knowledgeable - fantastic customer service."
• "The Laadki team were extremely helpful and provided great service."
• "Super helpful and friendly. Incredibly efficient and willing to help."
• "The customer service was amazing! The staff were committed to helping us."
• "The customer service the Laadki team provide is exceptional!"
• "The team at Laadki provided excellent customer service and were very quick at responding to my queries and dispatching my order."

Cons:

• "Beware before you place an order for made to measure."
• "Now called Laadki Do not buy from this shop if you are after quality and an undamaged product. Awful service. Poor quality. Poor finishing."
• "One of the worst customer service I ever seen."
• "Not happy with their service! The ladies were super nice at the start when I came to buy however they force you to buy so unprofessional!"
• "Never coming back here again!"
• "Wouldn't recommend anyone to go this place!!"
• "Poor experience, poor customer service!"

Product Quality

Pros:

• "I've shopped there in the past and much more recently, and always find good quality items that meet my needs."
• "The final product is beautiful."
• "Also, the price and quality of the saree were brilliant."
• "The fit was excellent and the material of good quality and well stitched."
• "The outfits we bought from Laadki were made to spec with all additions/changes made exactly as instructed and on time."
• "The ready-made garments were of perfect quality and Laadki made no fuss on the alternations."
• "The items are good quality and very affordable prices."

Cons:

• "Six weeks later following one excuse after another... they finally gave us what they claimed was the new blouse - except it was not!"
• "Once we received all the orders, there were some odd sizes, bottoms massive for a child and some tight ones for adults."
• "When we went to collect the outfit, it was way to big for him, there were stains on it and the embroidery hadn't changed."
• "They took sleeves from display suit (which they use for everyone to try on) and attached to my suit no discount offered also had to pay for shoes."
• "I spent over £100 with Laadki looked so cheap !!"
• "Suit came with arms very short."
• "The bridal saree we bought was damaged on the blouse piece so it wasn’t noticed at the time of purchase."

Shopping Experience

Pros:

• "Visited the store to collect my outfit and from order to collection was really straight forward, excellent price, quick turn around and a very warm welcome."
• "We had the most amazing service from the team, they made us feel very at home."
• "The whole shopping experience very enjoyable!"
• "Really made my day. Thanks."
• "Love love love this shop. Always gives the best service and the owners are absolutely lovely people's 😍 👌."
• "I can't wait to shop here again. Loyal customer gained."
• "The buying experience from Laadki was very pleasant."

Cons:

• "Gave all the details for a large order… at first seemed ok, but then there were too many issues."
• "I went with my family yesterday to buy some outfits !! The staff in there was not helpful and not willing to show us stuff !!"
• "I would just like to warn anyone going to shop at Laadki on Ealing Rd then don’t! Shocking service."
• "When we asked to speak to Avinash we were told that he was too busy."
• "Ordered family wedding outfits 4 months before wedding, sizes all wrong when collecting."
• "However regrettably, this store falls down on order completion with multiple orders being both late to arrive and containing incorrect items."
• "Horrible experience!! Made my finance go all the way sto ceollect it (an hour's journey) and said that by mistake they sent to the warehouse!"