London Mortgages Reviews Summary

Expertise and Knowledge

Pros:

• "Graham and Robyn not only arranged our current mortgage at a very attractive rate, but also helped us through the process of porting the existing mortgage to another property."
• "Elena knew the market well and was able to advise us on what to expect."
• "David went way above and beyond to get us the mortgage we needed."
• "Rachel and Robyn have been fantastic throughout the entire process of arranging my mortgage."
• "Elena is super helpful in finding the best rates for our situation."
• "Elena assessed and advised that she could get me a mortgage that I needed."
• "Rachel Tomkins and all her team having been looking after all of my mortgages for years now."
• "David Tomkins was my first point of colleague and his desire to help you achieve the best mortgage that you can really shone through."

Cons:

• "I had dealt with a different mortgage company before, but they would tell me incorrect information and made mistakes on my mortgage application."

Communication and Responsiveness

Pros:

• "They were lightning fast with responses over phone and email and kept in touch regularly."
• "They took time to answer my phone calls whenever needed and would ring back asap if unavailable at the time."
• "I've spoken to Daiva and Clare and they were both incredibly friendly, helpful, knowledgeable, and responsive with all my emails and calls."
• "I worked with Daiva, Kayleigh, and Clare and they were all informative, helpful, and supportive throughout."
• "Caden and Toby kept us informed, provided us with guidance and support and were genuine in their interest of our outcome."
• "Both promptly replied to all my emails, answer all my questions and provided all information I needed."
• "They dealt with my application extremely quickly submitting everything on the same day as well as offering some great advice."
• "It's really a great experience with London Mortgages especially with Graham. He is so supportive and accessible at any moment."

Cons:

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Customer Service and Support

Pros:

• "In such a stressful process it is really good to have people that are not only professional but also kind."
• "We were recommended London Mortgages by a friend who had a very positive experience. We were also really pleased with the service given."
• "Elena, Eleanor, and the team respond quickly to any questions and are super friendly."
• "Nikki was incredible and helped make our deal happen in such a difficult time/ market."
• "Rachel Tomkins and all her team are great, friendly, helpful, and most of all professional."
• "Elena and Melissa at London Mortgages have been fabulous. Elena supported me each step of the way."
• "Charlotte was an absolute dream to work with and went above and beyond to answer my questions."
• "Both Toby and Caden have been exceptional throughout the whole process and made it super easy by being a phone call away all the time."

Cons:

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Professionalism and Efficiency

Pros:

• "London Mortgages was great from beginning to end. I worked with Daiva, Kayleigh, and Clare and they were all informative, helpful, and supportive throughout."
• "I highly recommend London Mortgages. Rachel and Robyn have been fantastic throughout the entire process of arranging my mortgage."
• "I would definitely recommend London Mortgages to anyone looking to secure a mortgage."
• "They provided quick, comprehensive, and sound advice, and found me a very good deal."
• "My experience with London Mortgages was great from beginning to end."
• "London Mortgages have been 1st class. Communication is excellent, ended up getting a very good mortgage product considering the market."
• "I've used London Mortgages for 3 house purchases and multiple remortgages over the years."
• "I was put in touch with London Mortgages, and I'm so glad that I was. David Tomkins was my first point of colleague and his desire to help you achieve the best mortgage that you can really shone through."

Cons:

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