Abbeymead Dental Centre Reviews Summary

Cleanliness

Pros:

• "The practice is also spotlessly clean."
• "The surgery is clean and well maintained."
• "Abbey mead has been my dental surgery for a number of years it is an extremely professional dental surgery, spotlessly clean."
• "Very Covid safe, very clean."
• "In addition, the environment is clean and the equipment is up to date."
• "Nice clean and professional dental practice. Highly recommended."
• "The cleanliness is exactly what you want to see in any medical setting."

Cons:

• "Then to find out a few days later I still have half a tooth stuck in my gum which is now causing agonising pain and probably going to cause an infection due to the open wound in my mouth which isn’t healing."

Staff and Service

Pros:

• "Made me feel safe and at ease during the entire procedure - and it was done really quickly!"
• "Would highly recommend this Practice to anyone needing Dental care...."
• "Every member of staff was extremely professional in what must be very difficult and worrying role to fulfill at the moment so thank you for your very much appreciated efforts."
• "The staff are all very friendly and my dentist is amazing and gentle."
• "I can’t praise the staff at Abbeymead, Chertsey high enough."
• "Very happy with Abbeymead Dental Centre - they are very polite, efficient and friendly."
• "Reception staff are extremely polite, thoughtful and very helpful."

Cons:

• "Abbeymead dental centre in Chertsey do not get a star from me as I have never seen such incompetence in my life."
• "Receptionist was also rude but then they seemed stressed and unable to cope with the volume of patients."
• "Although NHS clinical staff are almost always, caring and highly efficient the same cannot be said for the administrative side of the service and receptionists are bossy and patronising."

Professionalism and Expertise

Pros:

• "Took my 76 year old very nervous grandmother here today. The gentleman was absolutely brilliant and noticed she was nervous and was chatty and keeping her mind off her extraction."
• "His friendly competent manner combined with skilled attention to detail and the care of his nurse, makes it a pleasure to be treated by him."
• "Fantastic dental practice, family run, super friendly, advanced and professional."
• "Dr George, the Periodontist who had done an incredibly thorough perfect job on my implant."
• "Dr Thomas Norlin is a fantastic surgeon who knows what he is doing, gives great advice and would definitely recommend him."
• "Dr Tana appears to keep on top of new treatments as they are available and modern equipment."
• "The dentists (Thomas was the implant specialist I dealt with) was very good at clearly explaining what options were available to me."

Cons:

• "My only criticism was being told by the oral surgeon the procedure was going to be difficult because of an adjacent implant."
• "When I told them one of the implants completely failed in July this year they refused to refund or compensate me."
• "Always incredibly busy and appointments normally 30-45mins late, with no apology."