Wendy's Reviews Summary

Category: Fast food restaurant London

Address: 189 Camden High St, London, NW1 7BP, United Kingdom

Phone: +442074824121

Rating: 4.1
based on 160 reviews.

Food Quality

Pros:

  • "The Avocado Chicken Club was nice, the salad tasted fresh and it wasn't greasy."
  • "Burgers are pretty good, fries are average."
  • "The food here was pretty good, comparable to the Wendy's in the US."
  • "The triple burger was decent but the portion of chips was tiny for the price."

Cons:

  • "Ice cream is flat and melted."
  • "Nuggets are too small and squishy."
  • "The quality is actually awful as well."
  • "The baconator was pretty good, but the fries were ok, nothing special."

Service Experience

Pros:

  • "Service was good, the staff was never rude to me once."
  • "Very clean and the staff was very kind and smile on their faces."
  • "Spotless!! probably the cleanest place in Camden."
  • "The staff are so polite, welcoming and helpful."

Cons:

  • "The staff here was easily the worst part of the experience."
  • "No apologies whatsoever from the staff."
  • "Staff here were the least palatable thing about the whole experience."
  • "The staff member told me there was ketchup upstairs and just shrugged and walked away."

Pricing and Value

Pros:

  • "Prices are not as cheap as big well-known burger chains but also less expensive than others so overall the pricing is fair."
  • "Reasonably priced food."
  • "Baconator combo, with chilli cheese fries and a soft drink. Just over £10, like, under £11. Which for London is decent."
  • "Very good burger joint! Actually, it's exceptionally good!"

Cons:

  • "Unbelievably it cost almost £12...for a burger meal...in a fast-food restaurant."
  • "Wendy's are charging pub/restaurant prices for fast food."
  • "This is why in a prime spot in Camden there was no one else ordering while I was there."
  • "£7 for a combo of a single beef burger. Burgers were ok. Fries are average."

Cleanliness and Hygiene

Pros:

  • "The place was clean and the ambience was good!"
  • "Spotless!! probably the cleanest place in Camden."
  • "The toilets are huge and clean."
  • "The restaurant itself was nicely air-conditioned and very clean."

Cons:

  • "Toilets there were disgusting and unclean."
  • "Toilets always busy."
  • "The cleanliness of the restaurant needed improvements."
  • "The upstairs seating area was absolutely filthy - litter all over the floor and tables."

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