Mister Chips Reviews Summary

Food Quality

Pros:

• "The food (large haddock and chips, why not?!) was beautifully cooked, succulent and very tasty."
• "Fish and Chips were fantastic, including the gluten free option."
• "Superb fish super, freshly cooked and delicious."
• "Fresh tender codfish perfectly battered and deep fried."
• "The fish is so succulent and melts in your mouth. The chips are perfectly cooked and seasoned - truly delicious!"
• "Some of the best seafood we have had in a long time. Fresh, well cooked and good service."
• "The whole meal was delicious and very good value."

Cons:

• "Must have caught them on a bad day as this was the worst fish and chips I’ve ever had! Chips were dry, fish was massively greasy and ended up throwing the lot away."
• "Haddock undercooked, chips reheated, peas had a weird taste."
• "The fish looked cooked from the batter, but this was not the case, the undercooked batter and fish were tasteless and the batter slightly doughy."
• "Chips hard in places and fish very greasy."
• "Watery and tasteless fish, small portions with a premium price."
• "The fish was absolutely soggy full of batter the fish itself tasted worse than horrible."
• "The batter was lovely and crispy but bland and a tiny bit gooey in between fish and batter."

Service

Pros:

• "Service was excellent; friendly and personal."
• "The staff were amazing and ensured that we had a wonderful time."
• "The staff were absolutely amazing and they were so helpful and friendly."
• "Service was impeccable and the waitresses were helpful and polite."
• "The staff were amazing, had a great laugh with our server."
• "Staff very friendly and always helpful."
• "The staff are lovely. Friendly, helpful, and efficient."

Cons:

• "Service was appalling."
• "I was served by a guy who just wasn't interested."
• "Customer service was appalling in the takeaway. The lad that served us was literally singing 'I don't want to be at work' after being quite rude and rolling his eyes multiple times whilst taking our order."
• "Service was a little slow but the place was very busy."
• "Very disappointing service today. Very long wait for our food - people who arrived after us (party of 6 we were only 2) received their order before us."
• "Service was on the cusp of rude. Really felt as though we were putting out the woman who served us."
• "The service was terrible and place had the atmosphere of a cemetery."

Value for Money

Pros:

• "Excellent portion sizes and we'll worth the money, reasonable priced as well."
• "Very good value for money."
• "A little bit pricey against other fish and chip locations in Whitby but well worth paying the extra."
• "Great value for money."
• "All cooked to order, good portion sizes and the prices are very reasonable."
• "Reasonable prices, give it a try you won't be disappointed."
• "Good price."

Cons:

• "Slightly over priced in my opinion."
• "Paid 190 for a tray of chips half full absolute disgrace still hungry would not recommend to get a take out from there shocking if want hungry and working a mile away would of taken back and got my money about 15 chips and 7 scraps and not joking either !!!! "
• "For the £9 I paid I think I got a kids meal, sausage a jumbo cut in half and chips barely covered the plate."
• "Tiny fish and chips high prices in a posh cardboard box at a very high price."
• "Watery and tasteless fish, small portions with a premium price."
• "I'm used to paying more for gluten free but what I received left me feeling I'd been exploited."
• "Chips very dry and tasteless fish and at £21 for 2 portions, not worth the money."

Cleanliness

Pros:

• "Really clean restaurant."
• "The shop area is very clean and well presented."
• "The place was lovey and clean and decorated very nicely."
• "It's a lovely spotless clean restaurant."
• "It's always clean and tidy and nicely presented."
• "Small intimate clean restaurant. Reasonably priced considering the quality and portions served. Nice atmosphere, friendly and welcoming staff."
• "Beautiful fresh battered fish, delicious chips and an extremely clean restaurant despite how busy it was!"

Cons:

• "Most unhygienic place I have ever visited. Not to mention the workers are absolute scum :)"
• "Meal was spoiled by large amount of flies in restaurant."
• "I was crunching on a big piece of mud, I had to spit it out In a serviette🤢🤮."
• "Visited today found place to be small and cramped."
• "The only downside is the toilets. They are really tiny and you would really struggle to use the baby changing facility."
• "There is no baby change facility and only two toilets."
• "Staff eating and touching the plated up food (without gloves) before you get it."

Facilities

Pros:

• "Dog friendly too."
• "They offer gluten free fish and chips, scampi if they have it in."
• "Mister chips is dog friendly !!! 🐶"
• "One of the very few not dog friendly but dog WELCOMING fish and chip restaurants in Whitby."
• "It's not huge inside but there's a decent amount of seating."
• "Lovely restaurant, clean, great provision for social distancing with high glass partitions."
• "Very well organised in this Covid era."

Cons:

• "There is no baby change facility and only two toilets."
• "The only downside is the toilets. They are really tiny and you would really struggle to use the baby changing facility."
• "We were a group of 8 and largest table size was 6 people so we were split over 2 tables."
• "Although it wasn't packed on a Sunday evening customers were asked to wait outside for a table in chilly conditions."
• "If you download in house menu online, the prices do not reflect the price on the menu at the table, £1.50 difference per medium fish and chips."
• "Bad enough allowing dogs in, dogs should not be allowed in cafes."
• "Unfortunately we never got to actually try the food. After checking the opening hours and driving into Whitby especially for this place we were turned away as they decided to close over 30 mins early."