Vue Cinema Torbay Reviews Summary

Cinema Experience

Pros:

• "Actual cinema is nice and clean with plenty of 'eats' avail."
• "Good disabled access."
• "The building was very clean and the staff were friendly."
• "Great cinema and great prices £4.99 any film and day what could go wrong!"
• "Staff really friendly and super helpful."
• "Staff friendly and welcoming."
• "Enjoyed my film going experience endlessly."

Cons:

• "Can be freezing cold in the cinema."
• "When the show finally ended no lights were put on at all and so now we were in pitch dark."
• "Complained a couple of times was told they would speak to the manager but nothing happened."
• "Totally awful experience."
• "When we complained and pointed out we could hear the noise in the foyer too Management were indifferent."
• "We had almost lost the will to live after 35minutes of adverts and trailers."
• "During the ads there was a power cut."

Staff Interaction

Pros:

• "The staff I have found are polite when spoken to but seem to be a little reserved and not really chatty to customers!"
• "The staff are persistent on letting in trouble making kids who ruin the enjoyment of a film."
• "Staff are always helpful and friendly."
• "Staff very helpful and friendly."
• "Staff very friendly and helpful because I use a walking stick the staff carried my refreshments and food to the seats for me."
• "The staff who are polite and so helpful, they actually seem to enjoy being there."
• "Staff very helpful very clean cinema and the sound very gòod."

Cons:

• "Mentioned this to the staff on duty, response was given in a couldn't care less attitude."
• "Vue management should be ashamed of this place."
• "I immediately informed a member of staff who did absolutely nothing about it."
• "Staff not really interested in you or what they do."
• "The staff were so slow and unresponsive."
• "Staff on the whole don't give a crap."
• "One of the employees would not leave us alone."

Pricing

Pros:

• "£12 for a drink and popcorn but £4.99 for entry."
• "Now they've brought the price down to £4.99 it's a reasonable price."
• "£20 for 4 tickets is good."
• "Every Monday (excluding bank holidays) online tickets only cost £3.99 (must have a Vue account to activate offer)."
• "All tickets for all showings are £4.99."
• "Prices were not bad for tickets and refreshments and the place was clean."
• "Really cheap tickets (as cinemas go) £4.99 any film."

Cons:

• "The price of the seats is outrageous and the cinemas mostly empty."
• "I am actually truly disgusted in the price."
• "You cannot justify the cost of cheap popcorn and drinks from a syphone at the prices this and other cinemas charge."
• "The price for food is higher than other cinemas as well."
• "A bit pricey at 22.50 for 2 tickets."
• "The prices in there both for the flick and the food/drink purchases are outrageous!"
• "Popcorn and a coke was over a tenner."

Facilities

Pros:

• "Parking still the same issue, but best cinema around in Torbay."
• "A smaller Vue cinema right on the seafront in Paignton. Limited parking but more car parking along the seafront and in town."
• "Parking is relatively close in the easy and not too overpriced."
• "Parking is not directly outside however there are multiple parking sites within a 5 minute walk."
• "Vue Cinema Torbay in Paignton is in an easy to access seafront location, and just a short 5-8 minutes walk from the Paignton railway station."
• "Handy cinema on the seafront in Paignton. Staff very helpful."
• "It's located on the sea front so parking is very restricted."

Cons:

• "When I went to the toilet before leaving I was disappointed to find them really dirty and no toilet paper."
• "Parking very poor for disabled people."
• "The worst part of the cinema are the toilets, which you can smell from a distance and are not clean."
• "The toilets could really do with a paint as they have seen better days."
• "The most uncomfortable cinema I've ever been to... In need of bad refurbishment."
• "Parking is poor with very few disable that's all. I don't know where abled people would park."
• "The smallest set up I have seen in the last 15 years with seats so you are looking up at the screen with Less knees room than an airplane."

Seating Comfort

Pros:

• "Seating is reasonably comfortable for a movie of less than two hours."
• "even though the seats were still quite large and with a decent amount of legroom."
• "seating comfortable with fair leg room."
• "Great cinema love how they have numbered their seats so you get the exact one you choose, lots of leg room and comfy seats."
• "The seats were perfectly adequate."
• "The cinema is clean and the seats are comfy."
• "Comfortable intimate cinema complex situated on paignton seafront, expensive place to see a movie."

Cons:

• "Seating is cramped and uncomfortable compared to the new leather reclining chairs that can be found elsewhere."
• "Seats are tiny with no leg room and are uncomfortable."
• "Shocking cinema I won't be going back. There are 3 different prices for seats, but all the seats are exactly the same and there is no difference in leg room."
• "The seats in Paignton were small and had no depth nor any space between seats."
• "Seats were so uncomfortable and cramped."
• "Quite possibly the most uncomfortable cinema seats ever."
• "the seats are the worst ever. You get more space and comfort on a Ryanair flight."

General Atmosphere

Pros:

• "Nice place, cozy atmosphere."
• "Always clean, always an array of films on."
• "Very nice staff lovely cinema and great price."
• "Nice cinema on sea front."
• "Right by the beach so an excellent way to end your evening."
• "Clean venue."
• "Great cinema friendly and helpful staff clean place toilets are clean."

Cons:

• "Very outdated."
• "Vue management should be ashamed of this place."
• "The vue in torbay is falling apart."
• "Vue, is in financial difficulty unfortunately."
• "This cinema is a bit run down now."
• "The venue itself is a bit outdated."
• "This cinema needs to be refurbished soon."