Turtle Bay Croydon Reviews Summary

Service and Staff

Pros:

• "Henry the server was a great host to our table. Recommending drinks and food and supply the table with great vibes and energy."
• "Henry and Karl were very helpful with picking out the best cocktails and were very friendly."
• "Service was 10/10 the waiter was knowledgeable and attentive to all our needs."
• "The service was friendly, attentive without being intrusive."
• "Krysta our waitress was outstanding. It was very refreshing to be served by someone enthusiastic."
• "Absolutely brilliant find. Just popped in for a quick lunch and ended up staying all afternoon!"
• "Jay was fantastic and dealt with a difficult customer in a professional manner."
• "I was served by Maya and she made sure that I had a really good experience."

Cons:

• "Service was very slow and they didn’t have certain menu items so we were limited in what we could have."
• "Staff were rude and offhand, couldn’t even be bothered to replace empty sauce bottles."
• "Unfortunately the food and service was extremely disappointing. The majority of our food was served luke warm."
• "Service was very slow even though the male wait was only looking after three tables."
• "Service was so so slow- inspite of asking for the bill 3 to 4 times I finally walked to the counter to make the payment."

Food Quality

Pros:

• "The food was excellent, a vast selection of cocktails. Would definitely come here again."
• "I had the brown chicken, it was tasty with plenty of tender chicken pieces."
• "The cocktails and mocktails were very good and are highly recommended."
• "Turtle Bay bottomless brunch, OMG! the cocktails kept on coming, at one point I think we had 3 cocktails each in front of us."
• "The food was great. I had the bbq jerk pit. Chicken was tender and the spices was really warm."
• "I highly recommend the Honey Bunny Yardbird & pulled chicken doubles."
• "The drinks were flowing and we decided to order food. The Shack Shack burger was juicy and hit the spot."
• "Great food in had curry goat it was spicy with the scotch bonnet peppers. The goat was soft and tender."

Cons:

• "The majority of our food was served luke warm and when we complained they took it away and reheated it in a microwave."
• "The food was cold and burnt and took a long time to come."
• "The food wasn’t great, hence the low score, the presentation was top notch but the taste wasn’t."
• "I got the vegetarian beach platter, the food was good as usual except for the fact that the coconut strips on the roti were spoiled."
• "The jerk chicken was also very dry. Can't fault the cocktails on the other hand."
• "Curry goat was tasteless and okra fry was deep fried to 💀"
• "The food took a long time to come even though they were not busy."
• "The food was pretty good, I really enjoyed the one pot lamb, but the sweet potato fries left a lot to be desired."