Popham Hairdressing North Parade Reviews Summary

Salon Atmosphere

Pros:

• "The salon, as usual, was welcoming, warm, busy with a nice buzz, very good background music, spotlessly clean and very well organised."
• "A lovely and comfortable salon too."
• "The salon also took many precautions to be as safe as possible."
• "Amazing and friendly staff, beautiful, clean and stylish salon and skilled hairdressers."
• "The bright North Parade studio was a lovely environment, especially with little Artie the dachshund pottering around."
• "A visit to the salon is made to feel luxury and is a pleasure even in these challenging times."
• "A lovely salon that is completely unpretentious. Just friendly people giving excellent haircuts in a really pleasant environment."

Cons:

• "Of course, except the fake apologies and the manager was not in the salon excuses, what else can you expect as a right-less customer??? as usual????"
• "It was very upsetting experience."
• "Really disappointed customer services."
• "Such lovely staff, however I’m so unhappy with my hair colour, is far too dark for my age, my daughters wedding is coming up soon and feel my hair has been ruined."

Staff Professionalism

Pros:

• "Jodie was extremely professional, the consultation before the cut was really useful and the result absolutely excellent."
• "Sarah really took the time to listen to what I wanted and gave excellent suggestions and recommendations."
• "He was reasonable and understand it is not hard to cut and offered the alternative appointment this afternoon."
• "I had the most thorough consultation to ensure that I got the best hairstyle for me, which was great."
• "Always a really excellent cut which keeps its shape beautifully for weeks."
• "Lucy was friendly and really listened to what I was after, and so fully trusted all her suggestions."
• "Great hairdressers. Lucy has cut and coloured my hair a few times and always takes the time to listen and make sure you are 100% happy with the plan before cutting/ colouring."

Cons:

• "The hairdresser said that she felt I was not going to turn up so she made the wrong judgement!!!!"
• "However, it is even more humiliating that when I turned up and been showed upstairs and waited and then been told by the new hair dresser with arrogant attitude that I turned up in the wrong time."
• "I tried to ignore her attitude and get on with her as my hair style is so simple for most hair stylist I think she can do it as she did once before but it is just not possible anymore with her unwilling to co-operating attitude."
• "The hairdresser J was moody and unprofessional and has decided that she doesn't want to cut my hair when I was discussing the simple 20 years always same hair style photo with her."
• "The service was SO SO bad today and the hairdresser J was moody and unprofessional."

Customer Satisfaction

Pros:

• "I’ll definitely recommend you and come back!"
• "I am very very happy with my new haircut - it looks so full, shiny and healthy!"
• "It is always a very relaxing; pleasurable experience coming to have my haircut with Jeanie at Pophams."
• "So happy with my haircut from Jodie. Had a lot cut off and it looks great."
• "I would definitely come back and highly recommend the salon to everyone."
• "My hair looks and feels wonderful."
• "Best haircut I've ever had."