Toby Carvery Whitewebbs House Reviews Summary

Service

Pros:

• "Our staff, as always, came round to make sure we were happy and it is a great situation too."
• "Staff are lovely and very accommodating."
• "Always a friendly atmosphere and the setting is idealic."
• "Warm welcome and quickly seated. All staff happy, friendly and served promptly considering it was busy."
• "The service was great and our waitress was excellent."
• "Treated a friend to lunch, excellent carvery food, top quality and great quantity."
• "Staff were very nice and the chef was very friendly."

Cons:

• "We had to go and find Someone every time we wanted a drink or to order desserts, not one member of staff came over to the table all night."
• "We stood waiting at the area where customers are greeted, but no one bothered to serve us."
• "We had to get own drinks from bar as no one came over to us."
• "Service took too long. The queue was an horrendous wait."
• "Floor manager responding to complaints with complete attitude."
• "IF YOU HAVE ALLERGIES AVOID AT ALL COSTS!!!"
• "The service was so poor this evening, the response was 'were really busy' - surely that is how a restaurant is supposed to be?"

Food Quality

Pros:

• "The Raspberry sorbet was amazing but was such a big portion, shared with my husband."
• "The roast turkey was tender, succulent and tasty, without a hint of dryness - possibly the best I have ever had."
• "The turkey and pork was really tasty, the roast potatoes were lovely and there was a good choice of vegetables."
• "The gammon ham and roast beef were also beautifully cooked and delicious, likewise the roast potatoes, Yorkshire pudding and accompanying range of vegetables."
• "Food was OK, quite generous for the price."
• "Food was great, staff were brilliant especially Joe who helped us out with drinks."
• "Food was without fault and delicious."

Cons:

• "The food is as bland and tasteless as it can be!"
• "Our dessert was rock hard choclate brownie."
• "Had the famous carvery and got barely any meat, the stuffing looks like wet cardboard and tastes the same."
• "The food was very bland and not seasoned at all even the gravy was bland no flavour."
• "The food was not up to standard at all."
• "Their Yorkshires puddings taste like air. Quality of food has dropped."
• "The meat was cold and I hate cold food."

Atmosphere & Cleanliness

Pros:

• "Very beautiful area, you can go for a walk in the forest after and about an hour in there’s the first ever Aquaduct."
• "Lovely gardens for good weather and next to the golf course."
• "Beautiful grounds to walk through before or after your meal."
• "Set in a lovely location this is a great pub for a relaxing drink and meal."
• "Love this Location set in country gronds so.peacful and cool. Large Restaurant and bar areas. The Carvery food is of a great standard. Pleasant waitresses."
• "Location is great. Secluded from all main roads and makes you feel you are in the countryside."
• "Old manor house, set in lovely country house grounds, a joy to visit."

Cons:

• "Surroundings are beautiful old manor house but looks very drab and not looked after."
• "The whole building was lovely and warm but too hot! Very cosy."
• "Also the building is very dirty and run down."
• "The outside area full of rubbish and even dirty nappies on the floor!"
• "The building and interior needs some serious attention which just made it feel grubby and neglected."
• "The garden this time was very dirty. Used napkins all over the grass and around the bins."
• "Sadly the decor is neglected and the worn appearance was not conducive of eating a meal in what one wants to feel is a relaxed, hygienic environment."