The Buttermere Court Hotel Reviews Summary

Staff and Service

Pros:

• "The staff were friendly and really helpful."
• "Rachel on reception reflects all the staff who are really lovely."
• "So friendly from the moment we arrived."
• "The staff team...are extremely friendly and diligent."
• "All of the staff were very friendly and helpful especially Marcus."
• "Staff were friendly and welcoming and could not do enough for you."
• "The best thing about this hotel is the staff- attentive, friendly and really go above and beyond."
• "Every member of staff...were the politist and friendliest people you could wish to meet."

Cons:

• "The staff were all very friendly but our stay was very unsatisfactory."
• "Staff were lovely couldn't do enough for you. Room very comfy. Beautiful views. Breakfast very good, with takeaway extra box too. Evening meals very tasty."

Food and Drink

Pros:

• "Good choice of proper beer and the food was amazing."
• "Tracey was on point with the food, making sure any dietary requirements were met in our very tasty and hearty breakfasts."
• "The best breakfast I have ever had in the lakes."
• "The breakfast menu was so varied and the food cooked beautifully."
• "Breakfast (included in the room rate) was absolutely delicious."
• "The food is very nice and the portions very generous."
• "Food excellent, breakfast has lots of choices and you left not needing to eat anything for the remainder of the day."
• "Food was delicious (falafel wrap and ham/cheese panini with a side of French fries, churros for dessert)."

Cons:

• "The menu is catastrophic. They've basically just got snacks like a sausage roll for £8."
• "The menu is lacking, the chicken and chorizo burger is just a chicken burger with chorizo on top of it...Lazy!"
• "Food is poor quality and the waits were very long."
• "We waited an hour for it."

Room and Comfort

Pros:

• "We were in room 2 which had wonderful views and was spacious."
• "Fantastic room with nice extra touches."
• "We stayed for 2 nights in room 1, which was super comfy."
• "Beautifully decorated rooms."
• "Good-sized, clean, comfortable and quiet en-suite rooms."
• "Rooms are a decent size and clean with comfy beds, dog friendly too."
• "The rooms are clean and nicely decorated, ours having a view across to Lake Buttermere."
• "Room was very comfortable and spotless, with everything you need."

Cons:

• "Shocking, £3.50 to use their car park for up to two hours."
• "The electric showers were however a weak point - they seemed unable to maintain a constant temperature."
• "Rooms were all very hot, even when turning the radiators off."
• "The decor inside is a bit clinical. Not very Lakeland pub feel."

Location and Scenery

Pros:

• "It was too cold for the beer garden but it looks amazing for the summer months."
• "Great view of the Buttermere Fells."
• "Fantastic views. We just sat soaking the hills in."
• "Unbeatable location."
• "The views all round are breathtaking making the beer garden pretty elite."
• "The car park was very busy during the day but spaces are reserved for hotel guests."
• "Beautiful scenery."
• "Heaven on earth. Staff is very friendly but this place is all about the location and breath taking views."

Cons:

• "Now that the car park is open to the public, our party of 4 were unable to park."
• "The new owners have chosen to sell their parking spaces to all comers, patrons and non patrons alike."
• "Very long queues to the bar and all of the drinks are served in plastic cups, neither sustainable or nice."
• "It's a great location with good beers, but not keen on the new interior or the food selection."