Steak & Omelette Reviews Summary

Atmosphere

Pros:

• "Atmosphere was well lit and warm, felt incredible in the booth."
• "The atmosphere and staff are fantastic."
• "The atmosphere is chilled, I would recommend to take your family."
• "The ambience is right on, the music is perfect for a cozy happy vibe."
• "The restaurant has been very well laid out to cope with social distancing while maintaining a good ambience."
• "The atmosphere was lovely dimly lit felt cozy can't wait to go back."
• "The atmosphere is friendly and welcoming, the whole place is spotless, decor is elegant."

Cons:

• "So noisy we couldn't have a conversation between us and so cut our evening short."
• "Another lovely meal but table beside us rowdy rude middle class not behaving."
• "One point less for atmosphere only due to a group of 'lads' who were incredibly drunk on our last visit on 21/10/23 who you could smell from our table."
• "The loud male staff put us off shouting across the restaurant in a look at me scenario."
• "The atmosphere and decor was very outdated."
• "Service was slow. Staff were polite and friendly, however would not recommend this establishment to anyone."
• "From the moment we stepped through the door we were rushed."

Food Quality

Pros:

• "The steaks and burgers were like no other I’ve tasted."
• "Beautiful Ribeye steak, (you can tell they use amazing quality meat) and cooked to perfection with a lovely char grilled flavour."
• "The homemade banoffee pie is to die for!"
• "I had roast pork with the trimmings, which was tasty and hot."
• "Food absolutely brilliant, service very good and excellent value for money."
• "Best steak I've ever tasted. Cooked to perfection."
• "The food was excellent. Very lovely and cosy atmosphere."

Cons:

• "I was very disappointment in the fish, it just didn’t taste right."
• "Even simple things like the table surface was dirty and you have to ask for bread, which was dry, no butter available."
• "Steak very raw and cold when first brought out."
• "I ordered the plaice with chips, absolutely dripping in oil."
• "Poor quality food. Flavourless."
• "the Spanish omelet is not really Spanish, just an omelet"
• "the burger is not that tasteful and a bit too dry"

Service

Pros:

• "Some of the best customer service I've had at a restaurant."
• "Very covid friendly, staff all masked up and constantly cleaning, very safe and friendly environment."
• "Our waiter was super attentive & friendly."
• "The service was is always excellent here. It seems that every one of their staff is engaging, funny and knowledgeable."
• "The staff were friendly and the food was excellent accompanied by a great service."
• "The staff were fantastic. Very attentive and friendly, despite the fact that the restaurant was full."
• "Service is very top quality accompanied with a warm demeanor from all the workers."

Cons:

• "had my main meal taken from me which I hadn't finished"
• "Not really my kind of place...wouldn't go there again, but didn't regret that I went."
• "Definitely ain’t going again…."
• "It would be 5 stars if I wasn't made to rush my meal by the waitress."
• "Had lunch today was looking forward to the roast it was nice but the cabbage was very hard not like it used to be also the owner is very rude to his staff have watched him before when we have been there he is horrible doesn't deserve such nice staff working for him he needs to respect his staff because they are the ones that are keeping his business going."
• "Waiter was swearing to himself right next to us."
• "The waitress was beyond unprofessional. She treated us with such disrespect I couldn’t look at myself in the mirror with any confidence."

Value

Pros:

• "For four of us I thought a little pricey, but then price is down to what you order."
• "The menu is well priced and serves a wide selection of different meals."
• "Really reasonable for price for sure."
• "Also very reasonably priced for the quality!"
• "Great choices on the menu, realistic prices and superb food."
• "cracking food at very reasonable prices"
• "The cost of the food and drinks is in line with what I would expect to pay for a restaurant meal in Plymouth."

Cons:

• "I cannot see how they justify the markup on the prices for drinks. OVER 300% SHOCKING."
• "There is a 10% Fee on every single item we order even tho it didn’t show us in the menu."
• "Overpriced and overrated."
• "Portion size and variety of produce on mixed grill is certainly not worth the price tag of £26!"
• "This place is very over priced."
• "Presentation was nice but definitely overpriced for what they served."
• "The pricing discrepencies were confusing."

Cleanliness

Pros:

• "Very covid friendly, staff all masked up and constantly cleaning, very safe and friendly environment."
• "The atmosphere is friendly and welcoming, the whole place is spotless, decor is elegant."
• "The entrance, toilets and seating area are wheelchair accessible and on the same level."

Cons:

• "Even simple things like the table surface was dirty and you have to ask for bread, which was dry, no butter available."
• "Kitchen not even clean."
• "It's literally so dirty for example cutlery, cobwebs ect."
• "Flys in the kitchen."
• "Terrible, underage staff serving alcohol more peas than meat and the owner looks like roul moat with a bad trim and thats saying something, it bloody stunk."
• "It could do with better cleaning of window ledges. When washing tables they could do with using a clean cloth and hot water between customers, also clean under tables."
• "Instead they gave me a side portion of them, charging £4 & they were burnt."