Grandpa Greene's Luxury Ice Cream Reviews Summary

Service

Pros:

• "Staff are very friendly and helpful. Great stop off for a bite to eat. Not expensive either, and what a great selection of food and desserts.... especially the ice cream! Highly recommended!!"
• "The staff where very pleasant it was clean and social distancing as well I would recommend it to others."
• "Very friendly staff, great food and a beautiful location."
• "The staff were lovely and the service was spot on."
• "Staff were polite and helpful."
• "The staff are friendly and service is good."
• "The staff are polite, friendly and professional."

Cons:

• "Service was shocking and food was average."
• "Service could have been better, tables weren’t cleared quickly, didn’t appear to have enough staff and took quite a while to order food."
• "The waiter's customer service was the worst of all when I reported this."
• "Sorry to say the staff let this place down on our visit. Super slow and not at all attentive."
• "The service and wait time was awful."
• "Service was bad and it was only 11.30, not very busy."
• "The last few times I've been here the service has been very disappointing. Very slow and not attentive, with no apologies or acknowledgement after waiting a while for both drinks and food."

Food Quality

Pros:

• "Amazing tasting homemade ice cream and great service!"
• "The Ice cream sundae and pancake stack were decadent and delicious."
• "Great choice of ice cream flavours."
• "Salted Caramel Milkshake - Subtle, smooth salted caramel taste."
• "The food was divine, so fresh and very tasty."
• "The food was great and the staff were really nice."
• "The food was delicious and well presented."

Cons:

• "Desert is awful! They rip you off for frozen deserts."
• "The food is fab, from breakfasts to lunch and lite bites."
• "Food took an hour to come (despite it being empty)."
• "The food is lovely but it was a full 20 mins of sitting there before someone asked us would we like a drink and then half an hour until we actually got a drink."
• "Food is bod standard nothing to rave about. Ice creams come falling off cones."
• "The bacon butty was nice, but the ice cream portion was small and the waffle was hard that we couldn't eat it."
• "Going to have to be brutally honest here and say the food is not great."

Atmosphere & Location

Pros:

• "The views are spectacular and natural."
• "Pitched right next to the canal in Diggle, it's a very picturesque place."
• "Located next to a lovely canal near Saddleworth, this was my first visit to Grandpa Greene's after my wife spotted them on social media."
• "The location is nice. Right on the canal. Plenty of seating to sit and enjoy your ice cream."
• "Beautiful location."
• "Beautiful location along the canal."
• "The surroundings are beautiful, right next to the canal 💕"

Cons:

• "Good, but the igloos are over hyped. We went in the igloos last week and was cold, dark and quiet, no Xmas vibes at all."
• "Lovely spot by the canal but bummer alert - no sitting inside unless you're eating. We just wanted to chill with a beer. Being told we can order one but then they gave us a refund. Not cool, guys. Outside tables were dirty. Only 2 stars for now."
• "The table and chairs were filthy, and the door to the kitchen should have been a giveaway to the hygiene standards…"
• "The woman in front of me also had the ice cream melt off the cone as soon as it was handed to her. Obviously it’s not being cooled properly!"
• "Also the place is really Unhygienic. My husband had to clean the chairs and tables himself before we sat down with our kids."
• "The smell was horrific, like gone off cream and dirty liquid, flies everywhere in and on the food."
• "Unfortunately, the level of hygiene at the establishment was not great."

Value for Money

Pros:

• "Just had light lunch at the Bistro - excellent tasty food - we had southern fried chicken, calamari and truffle and parmesan fries - so well cooked and presented- good value for money served by smiling, helpful staff - will definitely return."
• "For the price we got unlimited hot drinks and 2 benches full of sandwiches and cakes."
• "Also the price is fab and the staff are polite, friendly and professional."
• "Might be a bit pricier than some places but well worth it for the quality and quantity."
• "The choice of ice cream is fairly extensive and wasn't expensive."
• "Service was good as always and value for money on the afternoon tea is great, very competitively priced."
• "The food and treats were absolutely stunning!!!"

Cons:

• "We spent nearly £10 on a hot chocolate we had to wait 50 minutes for."
• "Went here today for the afternoon tea, I booked online where it wasn't very clear on the price 2 people £22. However I ended up paying £48.25. For afternoon tea that is too pricey can get a decent size afternoon tea in London with that cost."
• "I would say it's on the pricey side depending on your order, would be almost £5 for a bacon and egg sandwich."
• "Prices were gastronomical for what you get."
• "Prices on the steep side for the items personally but you pay for convenience and location."
• "Small choice of ice creams and cakes at a premium price."
• "Expensive disappointing food."