Address: Pier, 5 Dock Head Rd, Chatham ME4 4ZJ, United Kingdom
Phone: +441634893002
Rating: 3.6
based on 211 reviews.
Food
Pros:
"Delicious sharing platter, we had the one for two for three people for lunch, and it was plenty for three, two of whom are good eaters."
"The food was tasty though and the staff were friendly."
"Quality was spot on though."
"They have a great selection of food and it all tasted amazing."
"Food was really lovely. Not so big you couldn't manage it all but a fair sized portion."
"Party of 23 Ashton the waitress was amazing! We had such a lovely night, great food and service all night long."
"The one part of the meal I thoroughly enjoyed was the dessert, Katmes. Filo pastry with a sweet pistachio filling and caramelised syrup served with ice cream."
Cons:
"We waited 45 minutes for food."
"Meal arrived 45 minutes later, order was wrong for my partner, the meal portion was small."
"Once our food arrived I had to send back my chips because they were raw."
"The mix mezze plate was so lacking in any flavour, substance or size."
"The kleftiko was OK. However the salt and acid content was in abundance especially in the sauce which really brought the overall quality down."
Ambience
Pros:
"Lovely ambience created by beautiful Turkish mosaic lighting."
"The place was buzzing, it was a Friday night and they had a guy with a saxophone playing classic bangers and there was a really great atmosphere."
Cons:
"But the first impression of the place was the overly loud Western music and brightness of the lights."
"Sub standard food and sterile atmosphere with high prices."
Service
Pros:
"Everything on one floor so disabled access is good."
"Really impressed with the customer service, left to look with no pressure but attentive when needed."
"Party of 23 Ashton the waitress was amazing! We had such a lovely night, great food and service all night long."
Cons:
"The restaurant was pretty empty but the service was very very slow."
"Visited this restaurant with my Swedish friend who was over for the weekend. We were greeted by a rather cold and unfriendly Maître d."
Management and Staff
Pros:
"The manager was outstanding, it was quite evident she is struggling with staff."
"The waiters and waitresses were excellent."
Cons:
"The manager replied with yeah pay for drinks I replied with we haven’t even finished our drinks and we waste of an hour so we are just leaving."
"And don’t even bother speaking to the blonde hair manager about your concerns."
Miscellaneous
Pros:
"Very impressed with how clean it was too!"
"I love this restaurant, I love the food, I love the atmosphere and I go on a regular basis with my family and friends."
Cons:
"Been to a warmer ice factory."
"Apart from the heating, to watch a chef lick a spoon whilst preparing a milk shake then put it back in the milk shake turns your stomach."