Nothing But MOTs Reviews Summary

Booking System and Availability

Pros:

• "There’s plenty of booking time slots available via their website which is straight forward and easy to use."
• "Booked MOT on a Saturday morning and had a new MOT two hours later."
• "Always come here for my MOTs, very easy to book online or over the phone, always managed to get same day bookings."
• "Fantastic, booked online for same day MoT."
• "Booked motorcycle MOT online, plenty of space when I needed it."

Cons:

• No negative comments were mentioned regarding the booking system and availability.

Customer Service and Staff Friendliness

Pros:

• "The team in Ashford are very professional and friendly."
• "The testers themselves were really friendly and answered all my questions."
• "Lady in office was equally as lovely when I collected."
• "The receptionist was very polite and gave me all the time that was available for today's booking."
• "Staff at test centre were brilliant, offered coffee, lovely clean waiting room area."

Cons:

• No negative comments were mentioned regarding customer service and staff friendliness.

Facilities and Comfort

Pros:

• "The premises are clean and tidy, there’s seating available and a TV to watch while you wait."
• "The waiting facilities were comfortable and clean."
• "Reception area is spotless, toys available if you need to take children."
• "Nice reception area to wait in and polite staff and tester."
• "Tea, coffee available upon request and also toilet facilities top notch."

Cons:

• No negative comments were mentioned regarding facilities and comfort.

Efficiency and Timeliness

Pros:

• "The job was done in about half an hour and got the message to pick up the car which some garages don’t do."
• "Was able to do at a time and day that suited me."
• "Booked MOT online, car was checked and completed within the hour."
• "Called up and got an appointment that day. Friendly service. In and out within 30 minutes as they said it would."
• "Great service. Very punctual overall no disappointments, few advisories."

Cons:

• No negative comments were mentioned regarding efficiency and timeliness.

Honesty and Transparency

Pros:

• "I really like that they only do the MOT here as you feel like there is no pressure on them to fail the car to make money!"
• "Completely recommend this company! Took my car here... Great way to MOT. Super friendly staff."
• "They fully tested my car which failed because of a tyre problem and charged me nothing at all."
• "They only do mot's though, if they ever expanded to services as well, I wouldn't hesitate to use them for that also."
• "They are always friendly, helpful and honest."

Cons:

• No negative comments were mentioned regarding honesty and transparency.

Child-Friendliness

Pros:

• "They’re also child friendly with some toys in the reception area :)"
• "This place is amazing... they are also child friendly and had a few toys for young children to play with."
• "Very happy and will definitely be returning next year!"

Cons:

• No negative comments were mentioned regarding child-friendliness.