Sidcup Auto Repairs/MOT Test Centre Reviews Summary

Customer Service

Pros:

• "Exceptionally friendly and helpful staff. Very good value and speedy, convenient service. Highly recommended."
• "The lady I spoke to from start to finish (Alfie) was very thorough. Asked all the relevant questions and was very helpful."
• "Amazing service, fantastic value and the most friendly team of people you could wish to deal with, can’t thank you all enough for the support in repairing my TT."
• "Brilliant, friendly, accommodating and professional!"
• "The owner and team are brilliant."
• "Like many others have stated the guy is quick, efficient super polite and takes the time to explain what has been done."
• "The team at Sidcup Auto Repairs were extremely understanding, attentive and professional."

Cons:

• "I would like to share my honest experience for my service and MOT which made me very stressed and upset."
• "I wasted money and time having MOT failed and paid for services, pre-paid for the premium tyre."
• "Had a very bad experience with this garage."
• "I would not recommend using them. All the reviews are fake. Boss has anger and mental issues."
• "All I wanted was to reset my airbag sign, which takes no more than 1 minute. The business owner decided not to do it and responded to me with an attitude."
• "MOT FAILED, JOB STILL UNDONE. AND STILL WAITING FOR THE REFUND."

Value for Money

Pros:

• "Very reasonable prices I have used them for a number of years now and always received a very good service and are trustworthy I have no hesitation recommending them to family and friends."
• "Best Garage and value for money in the area. Efficient service at a great price."
• "Just had the brakes fixed on my bmw 3 series and I am extremely impressed by the level of service and professionalism. The repair was completed the very next day, and for half the price of what was quoted elsewhere."
• "Excellent customer service, was quoted over £700 for various brake works by Kwikfit, turned out the brake light just needed a clean and realignging for £20."
• "I was given a reasonable quote in the morning, he fixed the car during the day and I was charged less than the quote as Ez managed to refit some of the old bits!!"
• "The cost of the work needed was incredibly reasonable."
• "He's a lovely man and the work he carried out was to the highest standard and very reasonably priced."

Cons:

• "They changed the battery and charged me £215, would have been more if I did not pay cash."
• "Still no body contacted me yet, can not understand if they agree to refund my pre-paid fee, why can not process the refund in the garage and ask me to go back home and waiting for the call......"
• "It is very strange that a car I had for 6 months suddenly needed more repairs a week after having an assessment by the referring garage."
• "I lost time and money, very sloppy work."

Professionalism

Pros:

• "Top garage with really friendly guys."
• "Fantastic and speedy service. Very impressed."
• "This is a honest, reliable and trustworthy business and if that’s what you are looking for then go no further."
• "Been using Sidcup Auto Repairs as my mechanic ever since I started driving and to be honest I would highly recommend them as they provide a very good customer service and they are very trust worthy and honest people."
• "A very friendly service from company who puts the customer's needs first."
• "Good, honest mechanics are hard to find 💯."
• "If you want honesty, reliability, value for money and explanations of the issue with your vehicle then this is the place for you."

Cons:

• "I had my car in this week and needed a good few things doing to get it through its MOT so was expecting a very big bill. When I got the quote I was very very happy as it was so reasonable."
• "Both garages suggested the break was recent. However, I am the only person who drives my car and did not drive much that week and definitely did not drive any different to the last 6 months."