Address: Beaumont Leys Shopping Centre, Fletcher Mall, Beaumont Leys, Leicester LE4 1DG, United Kingdom
Phone: +441162366775
Rating: 3.6
based on 162 reviews.
Staff and Service
Pros:
"Service was prompt however the fries were cold."
"Brill Customer Service, I always feel welcome there."
"Service was good."
"The staff here were polite and they did offer to change my latte when I complained about single burger stack."
"Staff always polite and helpful."
"All The Staff, Were Really Friendly, Helpful & Professional - Pleasant Atmosphere."
"The staff were young and open minded, always with a smile on their face."
Cons:
"Most of the staff were stood around chatting rather than prepping food or serving."
"Service very slow."
"Too busy prioritising deliveroo etc orders over those actually there in person."
"Waited a long time for my food whilst the staff were to busy talking."
"Got my order wrong, half the machines don't work properly."
"Some of the staff are rude, special the old White hair lady."
"Staff are all young, don't have a clue what they are doing, not very professional, playing and chatting at the counter."
Cleanliness
Pros:
"The floors were sparkling; shining in the gleaming sunlight."
"One of the cleanest McDonald's restaurants I have been to."
"The restaurant is very clean."
Cons:
"The restaurant itself was filthy."
"Visited Beaumont Leys McDonald's tonight with my husband it was the worst place I had seen for cleanliness, food everywhere on the floor and tables."
"Absolutely filthy toilets, no soap no working hand driers and empty sanitizer."
"Seating areas dirty!"
"Food all over the tables and floors, had to go collect our food after being told it would be bought over to us after waiting about 10 mins."
"It was the worst McDonald's I've ever been to It was really dirty inside and I had to wait ages for my food they got my order completely wrong."
"This place has really gone down hill mcdonalds UK really need to revoke the franchisor licence not keeping it up the mcdonalds UK high standards."
Food Quality
Pros:
"Food was nice."
"Love the fact that they do healthy options too."
"Food is always nice and hot, never had a complaint."
"Food was hot and fresh though."
"Decent food as always from McDonalds, what you should expect."
"My daughter ordered a Big Mac meal and a double cheeseburger for us to eat in the car! No word of a lie the food was still hot, the fries were crisp."