Chianti Restaurant Reviews Summary

Category: Italian restaurant Falkirk

Address: East Beancross Farm, Polmont, Falkirk FK2 0XS, United Kingdom

Phone: +441324715500

Rating: 4.4
based on 153 reviews.

Food Quality

Pros:

  • "Food is freshly put together and very flavorsome."
  • "Starters were the meat balls and the calamari. Both were delicious."
  • "I personally had the marinated salmon to start and the veal with pancetta and gorgonzola and I loved every mouthful."
  • "The food was delicious and reasonably priced for the quality."
  • "Food was amazing! Truly exceptional."
  • "King prawns with pistachio crust was superb followed by sea green with roast potatoes and beetroot, broccoli and a pumpkin sauce mmmmm."
  • "Very enjoyable meal, we all settled for pizza 🍕 all were delicious, cooked to perfection, good size, nice base and plenty of toppings."

Cons:

  • "The risotto was dry and crunchy, the carbonara was sauceless and claggy."
  • "Had seafood pasta worst pasta I ever had very mushy and tasteless."
  • "The chips were pretty much just like frozen chips you can buy out the supermarket and bang in the oven."
  • "One thing we ordered was a diavola pizza. No chilli on it at all fresh or otherwise. Completely bland and oily."
  • "The main course was not well cooked and lacked flavour."
  • "Everything tasted bland and flavourless."
  • "Our garlic bread actually tasted stale."

Service

Pros:

  • "Stuff is very welcoming and polite."
  • "Service was friendly and efficient, food was fantastic."
  • "The waiting staff are very attentive and so lovely, they know the menu and they know the wines."
  • "The staff were very helpful and service was very good."
  • "Attention to detail? Yes! My son's knife fell on the floor. Before he even asked, attentive waitress had brought another and replaced it."
  • "Staff are quick to serve you, food doesn't take long to come to you."
  • "Staff are always welcoming and friendly very knowledgeable about their menu."

Cons:

  • "Having high expectations due to past experiences, we were utterly let down and highly disappointed on this occasion."
  • "Ordered a drink that never arrived."
  • "Service was poor, had to ask for a wine list and forgot about our menu for desert."
  • "The staff were not very attentive which was a big let down."
  • "I had 5 different waiters in my face after 10mins no time to look at menus or just relax."
  • "Poor service, main course arrived 10 minutes after the rest of the party."
  • "Service very slow booked for 7pm didn’t come and ask if anyone wanted drinks until 7-25pm."

Ambiance and Decor

Pros:

  • "The decor is beautiful."
  • "Lovely authentic Italian restaurant. Great atmosphere."
  • "A fantastic Italian restaurant with beautiful decor!"
  • "A lovely setting and friendly staff make for a lovely atmosphere."
  • "Beautiful restaurant, great atmosphere."
  • "Truly sophisticated restaurant. The pure elegance of the restaurant is stunning with modern decor, velvet chairs and wonderful attention to detail."
  • "The ambiance happy and comfortable with delightful decor."

Cons:

  • "Didn't really understand why kitchen staff spent so much time wandering in and out of kitchen staring at dinners."
  • "The patio with the outdoor pizza oven could do with a tidy up it looks abandoned."
  • "White tablecloths were off white and scrunched up and creased on tables."
  • "Really bright lighting and loud music in the restaurant."
  • "That tree in the restaurant doesn't do anything for the atmosphere but that is a personal opinion some people might love it I rather have an authentic Italian feel in an Italian restaurant."
  • "Nice decor but no atmosphere."
  • "The place was a little noisy for us and could perhaps benefit from sectioning parts of the restaurant so the sound doesn't bounce off the walls."

Value

Pros:

  • "Prices are very reasonable for food of this quality."
  • "Reasonably priced."
  • "Prices are really affordable!"
  • "Bill was very reasonable!"
  • "Great prices too."
  • "Food was lovely. Great prices too."
  • "Really friendly staff, great service with great prices!"

Cons:

  • "Overpriced and Average quality food."
  • "Took my 2 year old for lunch, I ordered Plain boiled pasta and a glass of tap water for her. The bill came and I was charged £7.50 for it."
  • "The starters were expensive so this bumped it up, we were nearly £100 for what we had which I don't think was worth it."
  • "I thought the starters were a little on the pricy side with most being close to £10."
  • "Felt some the mains were overpriced though."
  • "Pricey lunch menu, very small main course, not as good value as it used to be."
  • "Husbands Diavola pizza was tasteless."

Hygiene

Pros:

  • "Lovely decor - crisp, contemporary and clean."
  • "Lovely restaurant, easy access with a fair sized car park."

Cons:

  • "No positive comments regarding hygiene were provided."
  • "A girl wearing an apron went to the toilet walked out without washing her hands and went straight back to work in the kitchen."
  • "Waitress serving us was not quite on the ball and her apron was manky and her nails were black!"

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