Address: The Business Village @BarnsleyBIC, S75 1JL, United Kingdom
Phone: +441226448844
Rating: 4.9
based on 110 reviews.
Professionalism
Pros:
"They dealt with a complex house sale with professionalism, and care."
"NestledIn did a very professional job in selling our house."
"Their professionalism, efficiency, courteous demeanor, and diligence throughout the entire process have been nothing short of impressive."
"Very knowledgeable, friendly, approachable and more than happy to assist where possible."
"Professional photographs and marketing."
"Steve is very knowledgeable, professional and approachable and way ahead of the game in terms of using social media to sell homes!"
"Professional and responsive!"
Cons:
"We arranged a viewing and turned up to the homeowner telling us that it was already sold."
"Booked a viewing over the phone with an email confirmation. Arrived at the property, no body there..."
Communication and Updates
Pros:
"Great communication, Jan even chased the Solicitors and provided us with updates."
"Natalie was always available to provide updates and often provided more information than my own solicitor."
"The girls were all very friendly especially Natalie who looked after us and nothing was too much trouble."
"Excellent customer service. Jan booked viewings and kept me informed on a daily basis."
"They give you feed back after every viewing."
"Answered questions or found answers promptly on all occasions."
"Staff all very helpful and responsive especially during these difficult times during covid-19 and answered the phones promptly for any potential sales of my home."
Cons:
"Booked a viewing over the phone with an email confirmation. Arrived at the property, no body there..."
Customer Service and Support
Pros:
"Everyone I spoke to was friendly, helpful and polite."
"Nothing was too much trouble and they got to know us and our needs perfectly."
"Steve and Jan's knowledge of the property market is second to none."
"All the staff was very attentive especially Jan what unbelievable lady she is she went out the way all the time to keep all the plates spinning."
"Brilliant service from start to finish with our sale. Everyone involved made the whole process really easy."
"Jan and all the team have wonderful and a high level of front facing customer service."
"The service that they have delivered has surpassed all of my expectations."
Cons:
"Unfortunately our house move was tainted by the incompetence of Purple Bricks and their Conveyancers resulting in the whole process taking 8 months to finally complete."
"We arranged a viewing and turned up to the homeowner telling us that it was already sold."
Marketing and Sales Effectiveness
Pros:
"I was delighted with the amount of interest they generated in the property."
"Steve with fantastic marketing skills and with his brilliant team managed to sell our house less than 48hours."
"Steve is friendly but professional and very knowledgeable about house selling and of the local area."
"Steve took fantastic pictures of our house that really showed it off."
"Steve's video and marketing my property, my house sold in 48 hours."
"From offer to completion it took a lot longer than we had anticipated but this was due to circumstances beyond anyone’s control."
"The photographs and video are very professional. Loved how friendly Steve was, made us feel very relaxed throughout it all."
Cons:
"Unfortunately our house move was tainted by the incompetence of Purple Bricks and their Conveyancers resulting in the whole process taking 8 months to finally complete."
Team and Staff
Pros:
"Thank you Jan, Steve and all your lovely team."
"Natalie has been amazing supporting me above and beyond coordinating and providing updates."
"Donna and Laura were instrumental in seeing my new house through to completion!"
"I would like to thank each and everyone who works for this amazing company."
"Jan you are professional and know your stuff and supportive of your clients."
"The whole Nestledin team are very knowledgeable and always there to answer any questions or give advice."
"Absolutely outstanding estate agents. My dealing with Steve and his whole team are professional, friendly and knowledgeable."
Cons:
"We were having great difficulties in buying our property from further down our chain although Nestledin were not our agents they were acting for the couple we were buying off."