Taylors Sales and Letting Agents Bedminster Reviews Summary

Professionalism

Pros:

• "Leah looked after our sale and was very professional from start to finish keeping us updated throughout the process."
• "Leah is very professional when she conducts viewings and updates you as soon as she has had feedback."
• "A totally profession firm. Delivered the goods (we were selling) and all done with a smile, on time and often they were ahead of the game."
• "The team at Taylors have provided a professional service to us as tenants, they have gone above and beyond to help resolve any issues during the settling in process."
• "We found him to be very punctual and professional."
• "Taylors were incredibly helpful and professional during my recent 'first time buy'."
• "I found Taylors to be a very professional and well run office."

Cons:

• "This entire process has been shambolic from start to finish: Issues we have faced with the landlord of 20 knowle road and Taylors include but are not limited to..."
• "The lack of communication is disgusting and unprofessional you can never get hold of the team!"
• "Disgusting attitude from one guy, spoke abrupt and said the landlord just wants you out so I suggest you leave."

Customer Service

Pros:

• "Victoria went out of her way to meet our moving-in day for which we are extremely grateful."
• "Taylor and Victoria have been fantastic throughout - super communicative, more than happy to give advice, recommendations."
• "Thank you so much for our Bedminster flat - Victoria is always so helpful and friendly."
• "Both have been very quick to respond to emails and have been able to solve all queries/questions from us!"
• "Great service throughout the letting process, Lauren was especially a great help, from booking the viewing to the handover of keys."
• "I have found Leanne and Hannah at Taylors in Bedminster really helpful, responsive to queries."
• "Everyone at Taylors was very friendly and helpful, especially Vicky."

Cons:

• "Their are laws in place to protect tenants!!!! I wouldn’t go to this branch AVOID AT ALL COSTS!!!!!!"
• "I think it annoyed them that I wasn't English."
• "Avoid at all costs. Had a bad experience with this company they found me a horrendous tenant who wouldn’t pay rent and damaged my property."
• "Will never waste my time with them again."
• "Tried calling multiple times about a property left messages, sent in enquiries heard nothing back."

Efficiency

Pros:

• "The transition to new tenants was smooth and professionally handled."
• "They did all they could to make the application process transparent and as quick as possible."
• "The whole process took just one week to get sorted and we were moved in the following Saturday."
• "We had a rushed home move and vicky made the whole process as easy as it could be for us."
• "Having lost confidence in a previous agent, Taylors came to the rescue and found a great tenant within 3 days."
• "I went to Taylor’s and it only took me 40 minutes for me to get a viewing and pay deposit."
• "From the beginning of our move until the very end, they demonstrated professionalism, efficiency, and a genuine commitment to making our transition as smooth as possible."

Cons:

• "I have problem with referencing where Taylors would not provide them for 2 weeks!"
• "Changed the time of my viewing at the last minute to coincide with a couple to let me know just how in demand the property was."