Savills Clifton Estate Agents Reviews Summary

Professionalism and Efficiency

Pros:

• "The service I received from all the staff was exemplary, in particular from Sholto Thompson, who was professional, efficient, and very approachable."
• "We cannot speak highly enough of Savills for their help in selling our family home in Stoke Bishop."
• "Delighted with the service provided by Richard Brooks. He acted in a thoroughly professional manner from the start."
• "Richard was extremely professional, knowledgeable and went above and beyond to ensure that the transaction was as seamless, and as stress free as possible."
• "Pascale’s help and she was very professional."
• "We were very happy with the service provided by Sholto Thompson. He was at all times efficient, friendly, courteous and helpful."
• "Recently brought a property through Savills. Mainly worked with Troy Budd, who was brilliant in terms of helping us find and secure a home, which we love."
• "Troy, from Savills, was the estate agent who was the most enthusiastic about my house, which was uplifting and very reassuring."

Cons:

• "The reason I gave 1 point is becasue of the after-sales service. Two lights were broken in the property at the first date of moving in, and it still hasn’t been fixed."
• "Property manager Mathew doesn’t connect everytime and also he doesn’t reply on mails."
• "The company’s employee capabilities are too different. Please hire employees like Pascale."

Communication and Responsiveness

Pros:

• "He was quick to return our calls, clear in his email communications, and unfailingly positive and responsive to our requests and suggestions."
• "A huge thank you to Pascale Grenie and team from Clifton lettings office for helping us find the perfect place to rent in Bristol!"
• "Outstanding and professional service provided by Savills selling our Bristol house."
• "Jane Simpson-Browne, Prime Property Manager. Jane’s commitment was total and she always responded quickly and effectively to our messages."
• "We are really gratefull with Pascale and all the Savills team at Clifton office. With their help our tenancy experince has been clear, easy and smooth."
• "From the buy-side, Sholto and the team delivered a superb and highly professional service throughout. Personable, reliable and responsive."
• "Richard Brooks has shown us around the house during the viewing. He answered all the relevant questions patiently."
• "We received an exceptional level of service from Savills, Clifton from the beginning to end of the sale."

Cons:

• "Despite some initial difficulties at the commencement of the previous tenancy which were resolved satisfactorily, I find the Clifton team, especially Jane, very good to deal with."
• "The only criticism of Savills that I have is of the central administration teams based in Richmond."