CARS 4 YOU Reviews Summary

Car Purchase and Quality

Pros:

• "I bought Audi Q5 from Edinburgh branch in April. Salesman Ali was super nice and helpful."
• "Recently picked up a Ford Focus from Murray and the team at Broxburn, from the minute I arrived I was looked after."
• "Great range of cars for great price, got the best price for my trade in and Brad was extremely patient with me."
• "Bought an Audi Q7 from them about two months ago and absolutely love it. No problems what so ever so far."
• "The selection off cars is superb, very helpful staff extremely knowledgeable."
• "Excellent quality second hand cars, plenty to choose from."
• "Bought mine a couple of months ago. Was as clean as brand new and had no issues whatsoever."
• "Very happy with our Audi and the AA warranty is Reassuring."

Cons:

• "I bought a 2013 Kia Rio and on day of collection, the salesman could not produce the MOT certificate."
• "After chasing collection of my new car, 2 weeks after purchase car was ready for pick up."
• "Problems from the start, they put everything down to wear and tear after only a few 100 miles drove."
• "Got a car from here through AutoTrader. 9 months on it will have cost me £1800 to fix up despite being 'A really good, clean car'!"
• "Had an appointment to view a car at 11am today took them 20 minutes to get the car ready for me to see, clearly put through a dodgy mot."
• "Cowboys don't get a car from this lot. Got an Antara that when driving home noticed issue's that gradually got worse."
• "I bought a Land Rover Discovery from here and they had replaced the original engine with a Renault engine."
• "Worst car company on Earth. Bought an Audi for £6000, with 6 month warranty and a new 12 month MOT, with no advisories."

Customer Service and Support

Pros:

• "All staff pleasant and attentive and they are meticulous with there hygiene regime in relation to covid-19."
• "Complete conmen, a friend has had to fight for months to reclaim his hard earned cash for an Audi which had major defects."
• "Had an amazing experience at cars 4 u, very welcoming environment, staff are very attentive and go above and beyond to provide great service."
• "Brilliantly run family business with skilled, efficient, and personable staff."
• "Can’t fault a single member of the team. Special thanks to Nav and Brad who managed to turn my sale around in 24 hours."
• "Got myself an AUDI A5. Helpful staff, my kids were welcome there. Anything I needed was dealt with accordingly."
• "I bought a car last week from cars4you and took it into my friend who’s a mechanic and he said to get it driveable it would cost me £2500."
• "Picked up my new car today and I can honestly say the experience was so reassuring. Everyone was helpful, friendly and attentive."

Cons:

• "I bought a 2013 Kia Rio and on day of collection, the salesman could not produce the MOT certificate."
• "After chasing collection of my new car, 2 weeks after purchase car was ready for pick up."
• "Problems from the start, they put everything down to wear and tear after only a few 100 miles drove."
• "Got a car from here through AutoTrader. 9 months on it will have cost me £1800 to fix up despite being 'A really good, clean car'!"
• "Had an appointment to view a car at 11am today took them 20 minutes to get the car ready for me to see, clearly put through a dodgy mot."
• "Cowboys don't get a car from this lot. Got an Antara that when driving home noticed issue's that gradually got worse."
• "I bought a Land Rover Discovery from here and they had replaced the original engine with a Renault engine."
• "Worst car company on Earth. Bought an Audi for £6000, with 6 month warranty and a new 12 month MOT, with no advisories."