Giffnock Dry cleaners Reviews Summary

Quality of Service

Pros:

• "Have used their services twice for two very different items - a long black woollen coat and a gold satin blazer (numerous stains on this). I have been blown away by how fabulous my items looked."
• "Brought my cream jacket in that had more stains and black dye on it that actual cream material and was quoted £10.99... The jacket looks better than when I first bought it."
• "They were absolutely fantastic and their service was second to none. An exceptionally fast turnaround of my dress which I am very grateful for."
• "Amazing service. Very quick turnaround as we had another event for my daughter to wear her dress."
• "I have recently used Giffnock Drycleaners for the first time and put it this way, they will now always have my custom."
• "I recently visited Giffnock Dry Cleaners after seeing such great reviews. Ive since dropped off countless items to be dry cleaned varying from jumpsuits, blazers, coats to bedding and the items have came back absolutely spotless and like new again."
• "Fantastic service - bridesmaid dress cleaned to perfection with amazingly quick turnaround, got it back within a day."
• "I had a beloved jacket with a mud stain all down the back of it and I thought it was a goner. But after reading the reviews for Giffnock dry cleaners I thought if anyone could save it, it would be these guys."

Cons:

• "I needed a professional clean for a small woollen rug, about 3 x 5 foot... When I unwrapped it at home it was as dirty as before: all the hairs, all the stains and the smell."

Customer Service

Pros:

• "Very friendly and knowledgeable staff."
• "Great service from start to finish, Jim and the team are so friendly and knowledgable."
• "Couldn’t recommend this place highly enough... So friendly, nothing was a hassle and took the time to explain the process to me."
• "I wish I could attach a photo to show you what the magicians at Giffnock Dry Cleaners did with my wedding dress."
• "I stupidly went to a different dry cleaners in Newton Mearns... As soon as I went to Jim at Giffnock dry cleaners he was exceptionally helpful, friendly, knowledgeable and professional."
• "Very professional family run business that I would highly recommend. We thought my husbands kilt was beyond wearing until we took it to Giffnock Dry Cleaners where they re-stored it to its former glory."
• "The customer service is 5/5, they'll always do their level best if you need something done quickly, they're a pleasure to deal with."
• "Not only did they provide a great service in a speedy time for a good price, they were also able to offer some good suggestions for other clothing issues."

Cons:

• No significant cons found related to customer service.