Evolve Reviews Summary

Professionalism

Pros:

• "I would highly recommend ben, he has been professional and proactive and kept us informed all the way through out the process."
• "Steve was particularly helpful in communicating with our buyers on our behalf making sure that the completion date was achieved."
• "Steve always had time to talk things through with me as it was the first time I had sold a house."
• "Craig maintained communication between me and the people selling the flat without any hesitation or problems."
• "Steve, Craig, and Ben. Professional, cheerful and always kept me informed and updated."
• "Steve was very professional and helpful. Not sure we would have gone through with the purchase if Steve hadn't helped."
• "Steve was very professional, honest and helpful, even answering calls on his day off!"

Cons:

• "Overall I am very disappointed."
• "Bad experience, exchanged emails agent demanding information."
• "When I called I was rushed through the conversation."

Communication

Pros:

• "Every time I spoke to one of the team on the phone I always came away with a smile on my face."
• "They made it so very easy for us and were all on hand whenever we needed any questions answered."
• "If you're considering selling these agents will provide outstanding communication and do all they say."
• "The team worked extremely hard to get us through the sell, the communication was fantastic, always helpful advise and very enthusiastic approach."
• "Great communications and everyone is knowledgeable and passionate about looking after the customer."
• "The communication was prompt on all matters and the team are so genuine and caring that it was a joy to have worked with them."
• "Communicated and gave me all the information needed and followed up every viewing."

Cons:

• "Shame that the buyers solicitors did not move with the same alacrity!"

Customer Service

Pros:

• "Very friendly and personal group who couldn't do enough for you."
• "I’ve honestly never met a team who cares and helps so much."
• "They are an excellent & helpful, first class & proactive operation - thank you Evolve!"
• "All staff I dealt with were extremely helpful and without Steve pushing my buyers solicitors I'm not sure the sale would have taken place."
• "Cannot recommend enough, from start to finish, every member of the team were amazing and very professional."
• "They are always available, work extended hours and offer good value for money."
• "They kept me informed at every stage of the sale."

Cons:

• "We got the lower end of the valuation after our first buyer dropped out just before completion."