Address: Millburn Rd, Inverness, IV2 3PX, United Kingdom
Phone: +441463250260
Rating: 4.1
based on 170 reviews.
Product Range and Quality
Pros:
"Morrisons is a lovely clean bright shop. Everything I buy is of great quality at a great price."
"Great selection of products and shelves are always full."
"Superb fruits and veggies, a lot of them sold unpackaged."
"Morrisons is a great supermarket with fresh and delicious food options."
"We particularly like Morrisons range of home bakery products and especially the Melton Mowbray large pork pies they stock."
"This store has an excellent fresh food and vegetables section and the salad bar is always good quality."
"Best quality for fresh produce by far."
Cons:
"They are reducing the range of own label goods, probably to increase profit margins."
"Some meat looks very unappetising and the fish counter smells."
"Don't shop here all that often I used too really like their veg and fruit lately I've found it not so good."
"Their fruit and veg looks almost past its best even before you buy it."
"Continued poor stock levels, price labelling sometimes missing, inconsistent fresh goods pricing making comparison impossible between different sizes of packaging."
"I never saw more dead and depressing flower section in Morrisons in my life."
"Used to really like Morrisons but can no longer look at it the same after I was sold mouldy cheese."
Store Experience
Pros:
"I can't go to Inverness without visiting this supermarket in the middle of town it's handy for last minute items before you leave town and has a great cafe the fish and chips are to die for."
"A big store, lots inside."
"Nice and roomy, clean and tidy supermarket."
"Best supermarket in the area by a long shot."
"This is a fantastic place to shop and the cafe is amazing."
"A good sized inner city supermarket."
"Find this one if the most relaxing supermarkets to shop in during this difficult time. Wide aisles, well stocked and music in the background."
Cons:
"30min free parking? I rarely see a big company such as Morrisons force people to pay parking after 30min just so they can shop at their supermarket."
"At the cafe for a breakfast with the wife wouldn't go back to that morrisons you would have to wash your hands on leaving that place one of the dirtiest cafes i have been in no one was cleaning the table's they were filthy."
"Our nearest morrisons from Forres, used to travel to shop here...in the last couple of years it's gone downhill."
"The service is awful do not recommend."
"The lady at the laundry shop at Morrison Inverness was very unpleasant and unhelpful to the customer."
"I think it's disgusting paying to park the car at a supermarket."
"Car parks a joke getting worse each time i visit."
Customer Service
Pros:
"Panicked when I received an £85 for overstaying allocated time in car park... a very understanding member of staff cancelled the fine on this occasion."
"I would like to say a huge thank you to your driver Colin who managed to make his way through a lot of snow to get my shopping to me."
"All those that work at the local Morrison's Inverness. are outstanding service and help they remarkably calming friendly and welcoming making the hole shopping experience with ease."
"You have 2 good members of staff there didn't notice their names but this was around 6 o'clock today young woman and a young man."
"Friendly helpful staff and you cannot beat the food in the café for value and service."
"Best customer service I have ever received in a supermarket!"
"Very empathatic non judgmental staff and made our nightmare a pleasurable experience."
Cons:
"Unfortunately Cafe took a long time to deliver our breakfast."
"Security staff weren't interested and shrugged their shoulders when informed."
"So terrible service I haven’t seen yet."
"Very occasionally understaffed and once or twice observed junior staff being spoken to in a bad way by more experienced staff."
"The cafe, however, has become a serious letdown."
"Terrible. Staff unable to help as I have a card but unable to access points."
"Just been in for a breakfast and oh my goodness what is wrong with your staff?"
Pricing and Fees
Pros:
"Morrisons is a lovely clean bright shop. Everything I buy is of great quality at a great price."
"Good place to shop as it's a good size supermarket plus good pace to eat if a little slow on service but worth it staff very friendly and the food is of a good standered as well as the price."
"Great range and choice of so many food items and drinks all at good value prices."
"We always buy British whenever possible and Morrisons are a British company who stock all our favourites under one roof at fair prices."
"Everything you need from a supermarket, reasonable prices, friendly staff and a restaurant close to the city centre."
Cons:
"Good range of foods and drinks but overly priced just blew over 100 pound on not much at all."
"I like Morrisons but I think it is a disgrace that they are charging 25p for a paper carrier and 50p for a plastic bag for life."
"BUT, morrisons is not cheap!"
"I think it's disgusting paying to park the car at a supermarket."
"This supermarket charges to park and aggressively pursues any violators with heavy fines."
"1 star off for having to pay for parking."
"Went there to use the loo the parking has changed be aware disabled HAVE to pay."