Babyland Reviews Summary

Customer Service

Pros:

• "Staff were very approachable and friendly, they were happy to answer any questions we had and we didn’t feel pressured into buying."
• "The staff were beyond helpful and were able to answer any questions we had."
• "Everyone was very friendly and helpful, especially demonstrating how to use the pram!"
• "The lady who served us was lovely, extremely friendly and helpful and explained all the process and options to us."
• "The staff are extremely knowledgeable and are more than happy to answer questions."
• "The team was knowledgeable about the products we were interested in."
• "The staff were very friendly and eager to help out with showing us how all the prams work and very clued up."

Cons:

• "Check all your paperwork before leaving store as when we purchased travel system sales person put wrong details down."
• "Had issue with missing item which store are adamant that we received because we signed for it needless to say we haven't gotten our missing item."
• "I’m trying to reach them 4 days as the product they sent was damaged and I haven’t heard from them either for a replacement nor refund ……"
• "Felt like staff were desperate to usher us out of store with our order."
• "Didn't feel welcome and didn't feel that we received service that we should have."
• "Very disappointed with Babyland they were very attentive when we purchased our daughters travel system, unfortunately same can't be said about service when we collected it."
• "This place work together with world wide company fraud. They clone mi credit car And try to charge in different store."

Product Selection

Pros:

• "We thought we knew exactly what we wanted after looking online but, once we got there the range of products had us in a pickle as there are so many options."
• "Great selection of prams to choose from."
• "The showroom is massive and has all the different brands of prams."
• "There is loads of variety to choose from and the shop is fully stocked."
• "Fantastic shop with a huge selection of baby items at excellent prices!"
• "The shop itself Is huge and has everything you need for all of your baby needs."
• "Fantastic store, plenty selection of stock and friendly professional staff."

Cons:

• "Store itself is a bit tired in places and store also has no toilet which I think is important in a baby store - pregnant woman beware!"

Shopping Experience

Pros:

• "Absolutely amazing service and atmosphere."
• "Each time the staff went above and beyond and nothing was too much hassle!"
• "Couldn’t recommend more!"
• "Thank you for a great experience."
• "A big thank you from me!"
• "Loved the added touch of the gift bag as a thank you!"
• "Keep up the good work!"

Cons:

• "No cons were mentioned related to the shopping experience."

Value and Pricing

Pros:

• "We picked our dream pram at an absolutely fantastic price."
• "The prices are better than anything we found online also, with lots of bundle deals instore."
• "The bundle deals they have are brilliant and you get so much more for your money."
• "Great customer service, and very good prices (even cheaper than the original sellers)."
• "On top of it all, the prices were extremely competitive and I found alot of products were cheaper than if you were to order online."
• "Prices are also reasonable."
• "Competitive prices throughout the store too and something for everyone’s budget!"

Cons:

• "No cons were mentioned related to value and pricing."