Car Deal Warehouse Newbridge Reviews Summary

Trade-in Value and Sales Experience

Pros:

• "I was given an extremely competitive trade in value for my car."
• "Fantastic experience trading in my old car and buying a new one here."
• "He gave us a great price for our old car and made buying the new car an enjoyable experience!"
• "Finally I came across a car salesman who wanted to engage with me."

Cons:

• "Paid a deposit on Tuesday, I was supposed to pick the car up on Friday. The car wasn't ready On Friday or Monday or Tuesday...I took my deposit back."
• "WORST PLACE EVER TO BUY YOUR CAR! I bought my car in January 2022 and within a year I had to spend an extra £1500 to fix it."
• "Easy enough to buy - very poor after care."
• "All good and helpful until the salesman received my money and now he has become uncontactable."

Customer Service

Pros:

• "This has been the most smooth and painless car buying experience I’ve had."
• "Amazing car dealership, the best I’ve ever dealt with."
• "Fantastic service from Jack!!! He couldn’t have done more."
• "Really Appreciate the help and support of Daniel Wallace who took initiative from the beginning."

Cons:

• "Disgusting attitude, our car has been faulty from the first week we have had it."
• "Unless you want to loose money and visit this garage every week AVOID!"
• "My wife and I both purchased our cars from CDW a few years back and recently had our annual Service & Mot done. Gordan as always was polite, professional and thorough... absolute pleasure."
• "The customer after service from this garage is shocking. Once you have bought the car from them they are not interested buyer beware."

Quality of Cars

Pros:

• "Car was well priced and prepared for sale to the highest standard."
• "There are plenty of good quality cars from various manufacturers laid out for you to look at."
• "Bought a car from this branch and the experience from start to finish was excellent."
• "Great service from CDW Newbridge. Good priced cars and positive buying experience."

Cons:

• "I wish I had taken a mechanic along with me to vet the car. It was an absolute rust bucket underneath."
• "Corsa vxr I purchased was disappointing, when car was delivered it was stinking of nicotine and needed a good vallet, paintwork was bad."
• "I bought a car 2 weeks ago there was a problem with the battery."
• "I got a used Audi from here around 2/3 months, if it wasn't for the fact I wanted that particular car I would've returned it."