The Sash and Case Restoration Company Reviews Summary

Work Quality

Pros:

• "The Sash and Case Restoration Company did an excellent job on renovating 8 windows for me."
• "The job was completed to excellent professional standards."
• "Transformed how they look &, equally important, no more draughts, rattling on a windy day or getting jammed part way."
• "They did a fabulous job in upgrading the property and gave excellent advice about all the options available."
• "The work completed by the team is to a high standard."
• "The windows are beautifully made."
• "Very happy with quality of workmanship."

Cons:

• "Doesn't completely block out noise from the street, only reduces it."
• "Some small areas of undercoating were missed."
• "Only small issue was a few finishing bits and pieces. One window wasn't balanced right, materials left behind, small stains.."

Customer Service

Pros:

• "Every member of the team that I dealt with, from the initial quotation to the office staff was polite, friendly, listened to what I needed and went the extra mile to really deliver."
• "Kenny and his team were super friendly and professional from start to finish."
• "Receptionist made communication very easy."
• "Jean ensures great communication at all times."
• "Kathryn was always so helpful and efficient in arranging visits and answering any questions."
• "The tradesmen who did the job very polite and thorough."
• "The team are friendly, professional and respect your property and tidy up after the work is done."

Cons:

• "Good communication, except an initial delay when Kathryn was away."
• "Re-arranged for the next day but unfortunately a second no show, and this time no communication."

Value for Money

Pros:

• "The work was very competitively priced."
• "The Sash and Case Restoration Company's quote was extremely reasonable."
• "An excellent job all round for a very good price."
• "Also good value for money when compared to similar services."
• "The whole experience with this company was fantastic. Kenny and his team were very helpful and did the necessary works within one day and at a very reasonable price."
• "They did an amazing job and I would recommend them to anyone looking to refurbish old windows."
• "The job was also great value for money."

Cons:

• "Very expensive, and painting has to be added on."