Atlas Motorhome and Campervan Hire Reviews Summary

Vehicle Quality

Pros:

• "The vehicle itself was very well equipped even including a corkscrew and cheese grater!"
• "Motorhome was spotless and well kitted out, very comfy beds!"
• "The motorhome was lovely to drive, and I'd recommend Atlas to anyone wanting to take that idyllic road trip."
• "Motorhome was well equipped, good to drive and spotlessly clean."
• "The T-line 590 motorhome supplied was superb. Well equipped with everything needed to have an enjoyable holiday in comfort."
• "The motorhome was clean and well furnished. It had everything we needed for our three week trip through Scotland!"
• "The vehicle was in very good condition adding to the luxurious feel with a good gas hob and quite a large oven/grill and plentiful sized fridge/freezer plus all the cutlery/crockery you'd need."

Cons:

• "Half the things in the van are of very low quality or just broken - ie clunking sounds in the steering which have you questioning your safety; the water supply leaks; the van has countless holes allowing cold air in and on and on it goes."
• "The only slight downside was that many interior features were a bit flimsy so we had to keep fixing things that would detach such as the skylights or other bits."
• "Mechanically I would say these vans are kept far from in a roadworthy or safe condition."

Customer Service

Pros:

• "The staff at Atlas were really friendly and helpful."
• "Have to say I was thoroughly impressed by Atlas at all stages from answering questions, booking and the actual pickup and drop off."
• "Great company to deal with. Everything exactly as promised."
• "Very friendly and helpful staff."
• "Fantastic company - Richard, John and the team were absolutely lovely and couldn’t be more helpful."
• "Booking was easy. They answer the phone and deal with queries promptly and the collection and return process was quick, friendly and efficient."
• "The owner is very friendly and helpful, everything was explained, nothing was too much hassle etc. you really can't fault the service."

Cons:

• "The only slight niggle I'd raise is that we were asked to put 5L of AdBlue into the motorhome halfway through our week, which we had to buy ourselves."
• "Of course this Atlas Motorhome behavior is totally legal but at least a refund from the valor of the baby cod in a total of 2300 euros would had been a touch of elegance and courtesy."
• "There are hidden fees which you won't out about until you return the van."

Value for Money

Pros:

• "I would definitely recommend Atlas to anyone wanting to hire a motorhome in Scotland"
• "Had a brilliant experience, both with the staff and with the camper. Excellent value for money, great way to travel."
• "Hired a 6 berth motorhome for one week and a camper van for four days both hires very competitively priced great value for money"
• "The van itself was fully equipped, clean, and very reasonably priced."
• "Brilliant service and the motorhome was brand new and in perfect condition."
• "We had a wonderful time in our 6 berth motor home."
• "The vans are maintained in excellent condition and replaced regularly; ours this year, a 6 berth rear lounge model, had 120 miles on the clock!"

Cons:

• "For the price, once you add in the cost of the extras you need to pay, plus the hidden fees, you can get a much nicer van at another company for a lesser price."