The Wellington - Pub & Grill Reviews Summary

Category: Pub Aberdeen

Address: Wellington Rd, Nigg, Aberdeen AB12 3GH, United Kingdom

Phone: +441224873012

Rating: 4.0
based on 140 reviews.

Service

Pros:

  • "Great service by all warm and friendly staff."
  • "Really friendly and helpful staff make this place."
  • "Service was excellent staff were friendly and attentive."
  • "Food was fantastic and service was second to none at the bar and at breakfast."
  • "Every single member of staff was delightful."
  • "The staff are excellent very friendly and professional."
  • "Excellent service good hearty breakfast covid friendly nothing to much trouble very happy we chose to go here would highly recommend."

Cons:

  • "Turned up thinking we'd have a meal, stood at the maitre de station waiting, finally a person attended us saying service was temporarily stopped due to it being busy."
  • "Service was extremely slow, even though the place was almost empty."
  • "The server was friendly but got a number of things wrong like the fajitas getting mixed up and then overcharging us on the bill."
  • "Waited 20 minutes to place our order, then 45 minutes wait and still no food."
  • "Restaurant staff haven't been the most attentive on past visits."
  • "Waited at the bar to see if it was seated or self seated old barman was pouring some drinks and never once asked if we needed anything or even acknowledge we were there for a family pub not very welcoming!!!"
  • "The service, to be honest, has always been a tad sporadic, even when they are not really what one could call 'proper busy'."

Food Quality

Pros:

  • "Food was hot and tasted well."
  • "The fish and chips never fails to satisfy."
  • "Good food and service and good value."
  • "Grant in the kitchen made some perfect food, the steak sandwich and the all American burger were perfection!"
  • "Chicken wings to start which were delicious freshly made and piping hot."
  • "The food was brilliantly delicious."
  • "The food was very good, especially for the price."

Cons:

  • "Unfortunately nowadays the meals seem to come out either cold, lukewarm or partially cooked."
  • "The rump steak meal I ordered was not edible for consumption as the well done steak was dry and chewy."
  • "The food delivered did not look appetising it looked like it was just thrown onto the plate."
  • "The food had all been reheated, soggy pasta cold garlic bread, burnt onion rings and some very past it salad thrown on the side, presentation was so poor."
  • "Food wasn't good."
  • "Food was frozen."
  • "Food was terrible! The chicken skewer was made up a pieces of chicken mashed together and stuck on a skewer."

Accommodation

Pros:

  • "The rooms are basic but have everything you need for your stay, with fresh towels, and bedding each day if required."
  • "Clean modern decor with free private parking."
  • "Room was a little bit small but well presented with tea coffee and biscuits, bathroom served its purpose with shower and wc."
  • "Rooms were warm great towels clean and fresh bedding."
  • "The room was lovely and warm with ensuite shower as hot or cold as you prefer with massage head for a nice relaxing feel."
  • "The facilities were clean and obviously looked after well."
  • "Spotlessly clean toilets."

Cons:

  • "The worst part of our visit was air quality."
  • "Big room but bed was a small double, too small."
  • "Smelled like it flooded in one hallway."
  • "Rooms are small, inattentive staff, poor room service and worst of all the towels provided dirty."
  • "Bedroom was nice enough however the walls are very thin and could hear people from the room next too and above."
  • "Horrendous rooms tiny and bad, came here for work for a few days will be trying to get a refund and staying anywhere else."
  • "The bedroom smelt damp, the bathroom was filthy and mould filled and the shower leaked all over the floor because there was no sealant round the bathroom."

Value

Pros:

  • "The two mains for less than £11 deal is good."
  • "Blue light discount accepted here for NHS staff, which makes inexpensive food even cheaper."
  • "They generally serve good pub food at reasonable prices."
  • "Prices are good."
  • "Food and drink were sound at a reasonable price."
  • "For £40 per night great value for money."
  • "Just revised had large fish chips £10.99 must be best value in Aberdeen no chip shop in city can match this in my opinion."

Cons:

  • "Ice cream sorbet so small a portion @ £4.95 each."
  • "£81 pounds for this would have been fine if the food was excellent, but it was not."
  • "More expensive than it used to be but the food seemed decent quality."
  • "Had a nice meal though when paying the bill, the 20% discount was refused because I didn't book via phone or online."
  • "Good food however was totally spoilt at end when we had to pay extra waitress argued over her mistake."
  • "Roast turkey dinner was really bad carrots were like rubber roast potatoes were dry turkey was slices from a packet, broccoli was uncooked."
  • "Breakfast was ok the black pudding was as hard as a rock and we waited a while for it the bacon was very fatty."

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