Aqua Park Rutland Reviews Summary

Staff and Service

Pros:

• "Staff are helpful and polite."
• "The staff were really helpful."
• "The team at Aqua Park were really friendly and looked after us well."
• "All the staff on the inflatables were really friendly and fun too."
• "Staff were friendly and very helpful."
• "The staff were polite and courteous."
• "Everyone was really helpful when required."

Cons:

• "The guy at the building handing out the wetsuits was very rude."
• "The attitude from the staff was dreadful, one member of staff was witnessed shouting at a kid."
• "Very mixed experience; some staff were great, others couldn't careless."
• "The wet suit team quite arrogant."
• "Lots of waiting around for staff and to get onto the water."

Facilities and Cleanliness

Pros:

• "Toilets, changing rooms, and rubbish bins all kept clean and in good order."
• "You are provided with 5mm wetsuit and buoyancy aid which are ideal for our weather."

Cons:

• "Lovely place to visit and good fun, however facility's are poor, no restrooms, closest are at cafe 5minite walk away and these are tiny."
• "The changing rooms could have been nicer as there are no cubicles."
• "Changing facilities wasn't very clean and water was literally dripping so it was difficult to have a shower."
• "The changing rooms were horrendous, absolutely filthy."
• "The changing facilities are woeful - filthy floor, massively overcrowded, limited number of lockers for towels and no privacy."
• "Wetsuits are available to hire."
• "Changing rooms desperately needed a clean, toilets where disgusting."

Value and Pricing

Pros:

• "Visited for birthday treat with my 2 sons. Booked the 10am session on the Groupon offer. Very good value."
• "Really well priced too."
• "Otherwise a fab place at a fairly reasonable price."
• "An hour was plenty of time to get round the course and have plenty of fun! And it wasn’t overly priced!"

Cons:

• "Family of 4 is nearly £100 for just over an hour."
• "Only negative would be that parking was bit expensive."
• "Padlocks are a rip off and have to be purchased for £2.50."
• "Disappointed and feeling ripped off!"
• "Loved it but warning! It is not cheap AND on top you will pay £6ish parking to Rutland Water and a star lost for charging £2.50 for a locker lock."
• "Just annoying that if you want to keep your car keys safe, you have to pay an additional £3 for a combination lock."
• "We paid £22 each, which a feel is a little expensive for the amount of time you get."

Experience and Activities

Pros:

• "My children went for a day at the centre 10-3, we booked in advance. They both loved it and had a fabulous instructor, Harvey."
• "Was more difficult than I thought, but had a great time with friends."
• "A brilliant outdoor water park with loads to keep you entertained."
• "Great place to visit, lots to do from the aqua park to the man made beach, Bugtopia to taking a cruise around the water."
• "Great fun, went with a group of adults and first time I've done this activity."
• "This was my first time here and it was fabulous. A lovely walk with good views over the water."
• "Brilliant 50 minutes on the inflatables."