Tawa Grill Reviews Summary

Category: Restaurant Ilford

Address: 388 Cranbrook Rd, Gants Hill, Ilford IG2 6HW, United Kingdom

Phone: +442030627160

Rating: 3.9
based on 97 reviews.

Food Quality and Variety

Pros:

  • "Brilliant Afghani flavours, tender meat."
  • "Each of the dishes had their own character and flavour, including tender, fall-off-the-bone meat."
  • "The food did come out quickly."
  • "Mashallah the food is absolutely delicious! Ive been three times already and they have only recently opened. The currys taste proper authentic."
  • "The only thing that was good was the Pina Coloda which tasted very nice."

Cons:

  • "Some of the dishes were nice, and others not so good."
  • "Ordered Samosa chaat, Gol Gappey and Veggie loaded fries for starters. Samosa chaat had too much masala which hit the back of my throat...Gol Gappey were standard tasteless filling...Veggie loaded fries came with Jalapeño n very less cheese sauce, no veggies as stated on menu...other starters not available on menu...Mains ordered Tava grill special mix...food very bland, Lamb Briyani very salty..Chips were cold...Naan thin n crispy....Chicken n Lamb kebabs dry...Boneless chicken tikka tangy....Lamb Tikka chewy...Karahi was all bone."
  • "The lamb that was prepared was not good. This was overcooked and really tough to eat."
  • "The food quality was subpar, lacking in both flavor and freshness."
  • "Firstly the curry smells really bad like it was gone off, they went and made another curry and it was the same."

Service

Pros:

  • "The service was impeccable."
  • "Nice computable and modern seating arrangement."
  • "Staff there are very knowledgeable and also gave us recommendations."
  • "Staff were very friendly and attentive, particularly Irfan who helped us with making good choices."
  • "Staff was amazing, very helpful, reasonable priced and defo well decorated, worth trying!"

Cons:

  • "The service is a bit slow, and we had to wait a while for the food."
  • "Service was very slow had to keep calling server over for missed items ordered."
  • "If you wanted to add anything else, the service was slow or didn’t come out at all."
  • "Place opened new and had teething issues. Waiters were all over the place and didn't know how to serve."
  • "The service was mediocre, food took quite a while and was not up to standard."

Atmosphere and Ambiance

Pros:

  • "The ambiance was elegant yet inviting."
  • "Lovely and clean with the background music not blasting away."
  • "This was the perfect place nice decor."
  • "Top marks for this place ! Food was very nice and had a different take on platter offerings."

Cons:

  • "The seating arrangement however absolutely sucks."
  • "The restaurant is actually quite cosy, and you've got to watch the floor (it can get very slippery)."
  • "Velvet seating was dirty and it had only been opened a few hours."
  • "Towards the end, they said the card machine is not working and was asked to either transfer money to a personal account or bring cash."

Price and Value for Money

Pros:

  • "Price worked out around £25 per head."
  • "Their portion size is really good and the taste is mind blowing."
  • "Had 'teething' issues."

Cons:

  • "It was slightly overpriced."
  • "For £36.99, a mixed grill for 1-2 people we got an absolutely tiny portion."
  • "Very disappointed with the portion size."
  • "Over priced for what it is."

Restaurant Opening and Booking Process

Pros:

  • "Came here on the opening weekend where the restaurant was offering a generous 30% off."
  • "Excellent service by the waiters and the owner, both were very hospitable, lovely and accommodating."
  • "Called ahead and had a table reserved and ready for us on arrival."
  • "The staff are kind and serve with a smile which is refreshing."
  • "The food was fantastic no problem in that front."

Cons:

  • "I walked in at 18:00 only to be told by a gentleman that the restaurant would only open from 19:00."
  • "Despite making a table booking, there was no table available for us."
  • "The manager called me 10 minutes before only to tell me that they've have to cancel my booking because they have to make space for a previous booking which running late."
  • "Not reporting it earlier doesn't mean it didn't happen."

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