McDonald's Reviews Summary

Service

Pros:

• "very helpful staff, quick service."
• "Staff were friendly and helpful and the food was hot and tasty."
• "The staff at fosse Park are great couldn't do enough for me with 2 Grandchildren with me ordered for me brought it to the table then I realised I had forgotten to order mine they did it again for me all with a smile and said goodbye and thank you when we left and it was very busy."
• "Good service at this McDonalds to be fair. Usually quick and gets it right when I make changes using the touch screens."
• "watching staff work so hard and fast I was served very efficiently."
• "Great visit. Ordered food in a very busy restaurant and it arrived pretty quick, via table service."
• "Lovely cup of coffee. Polite and hard-working staff."

Cons:

• "The lady that took the order was not polite at all, very poor service."
• "The woman who was training her was absolutely appalling at how she was treating certain members of staff."
• "Waited over half hour in drive through and terrible communication between staff."
• "No communication what so ever. Shocking service."
• "Service is terrible. Drive through, order appears before you finish saying it."
• "The click and serve is a complete waste of time, I waited over 30 minutes for my order."
• "Overall the food here is fine. But the service is absolutely appalling!"

Cleanliness

Pros:

• "The place was very clean."
• "The mcdonalds in fosse park leicester is probs the best ive been to. Just took my son there today. The staff are very hard working, taking away our rubbish and keeps the restaurant clean in between customers."
• "Downstairs seating was kept clean."
• "Very clean when I went, busy but plenty of parking."
• "Toilets spotless and only 1 person allowed at a time. Disinfectant everywhere."
• "It's McDonald's yes. But I was really impressed with how clean it was."
• "Very clean and well presented branch of McDonald's."

Cons:

• "It is not always clean here."
• "It wasn't at all clean early hours of the morning when I was visiting leeds for the second time."
• "There are often leftovers on the tables."
• "The outdoor play area could have done with a bit of a wipe down and a sweep."
• "Also witnessed the cleaning lady wipe the tables with the same cloth as the bins, same water bucket and everything."
• "Just walking in lady had just slipped over helped her up then went inside to tell the staff to put a slippery wet sign to put outside but she walked off and did nothing."
• "Food cold and limp by the time we got to eat it."

Food Quality

Pros:

• "Pro tip: if you order a frappe, get the large as it's the same amount of ice but more milk and tastes better for barely any more money."
• "Tried the new menu Chilli Cheese Bites, its yummy. Loved it."
• "Food was great, hot and served with a smile."
• "Burger arrived hot and tasty."
• "I really like McDonald because it's taste so good and well cooked."
• "Huge food choice, quick service by using the touch screens as you go in. Lots of places to sit even though it was really busy. Friendly staff. Would go again for good, tasty food and excellent service."
• "McPlant burger is a great addition to the menu."

Cons:

• "At the drive through was not offered choice of drink, asked for sweat and sour dip, waited a long time for food, cheese burger was cold and the wrong dips."
• "Worst Macdonalds we've ever had. I had chicken fillets which were fine, my fries were cold and soggy."
• "The food isn't very hot most of the time."
• "Cold food, tasted disgusting like it was sat there for ages..even my children didn't eat it, milkshake was just melted too."
• "I settled with some pancakes and syrup which were dry as hell."
• "Food cold and limp by the time we got to eat it."
• "Nasty. Food was cold. Fries were soggy and tasted stale."