Sainsbury's Reviews Summary

Staff and Service

Pros:

• "The staff is generally friendly and helpful."
• "Easily the best Sainsbury store I have used. Big, clean, helpful staff, decent array of stock..."
• "Friendly staff always helpful even if check outs closed."
• "The staff are polite and down to earth, during the lockdown i think this branch has managed things extremely well ensuring social distancing whilst providing a pleasant shopping experience."
• "Very nice staff on check out."
• "The staff were friendly. The atmosphere was pleasant."
• "Great friendly staff and a lot of good selection of food."

Cons:

• "Store was short of cashiers and apparently delivery drivers on day of visit."
• "They need more staff at the self checkout stations."
• "Refused to open a till when requested, forcing customers to use the self service."
• "The management at this place are totally inept."
• "The cashiers are missing basic manners."
• "Staff are great but shame I can’t say the same about the manager. I have stopped going to Sainsbury’s because of the refusal of one manager to apologise for being wrong."
• "Very rude unprofessional girl called rojda working there."

Store Layout and Facilities

Pros:

• "The shop is clean and tidy."
• "It's a good big shop."
• "Lots of space for social distancing."
• "Large and convenient supermarket. 90-minute free parking makes it more accessible for those with a car who wish to get their weekly shopping somewhere close to Crouch End."
• "This is a large sainsbury with large car park, this sainsbury has plenty to off including a sushi bar and pizza fresh bakery for bread and cakes, staff are very energetic and young always willing to help the customer get what they are seeking to purchase it a good team based here."
• "A large supermarket in this area and with a large free parking space."
• "Car park available at the back of the store."

Cons:

• "Forget shopping there if you have a big trolley. Only self checkout tills open."
• "Absolutely no care about the abuse of family parking spots."
• "Considering this Sainsbury's is in a diverse community the world food aisle is abysmal."
• "Repeatedly they stock food with the expiry date for same day and not reduced."
• "The worst Sainsbury's: limited choice of basic things, items go off right on shelves."
• "Shelves were empty, went to pick up some scallops which had leaked and got it all over my hands."
• "Came here on a Saturday afternoon and I was very disappointed. Hardly any fruit and veg on the shelves. Also no eggs."

Shopping Experience

Pros:

• "I visit this shop every single day, and I've always found what I've needed."
• "However, I did get some nice parsnips for 19p per bag, bargain."
• "Fully Stocked and a Lovely Experience for the Weekly Shop for Me & My Sister."
• "It was really a pleasure shopping there."
• "Love this little Sainsburys - it's all new and all the staff are smiling and look like they are happy that they have a job - they can't wait to help you - like how things were back in the old days."
• "I like this little supermarket. It's always clean and never horrendously full."
• "Spacious Sainsbury's which usually has everything in stock."

Cons:

• "Too many people in the store, could not wipe trolley handles properly because the bottles were attached to wire, don't think I will be going there again."
• "Network reception inexistent, which makes it difficult to check your phone for an online shopping list or a recipe while you're shopping."
• "Poor choice of ready cook meals."
• "No tills are open at peak times. Severely understaffed."
• "No staffed check-outs and everyone is stressed."
• "Was met with a concrete wall of indifference and disinterest."
• "What a horrible store. Terrible management."