Metal Morphosis Reviews Summary

Staff Friendliness and Professionalism

Pros:

• "The staff were so friendly and informative, and the jewellery selection was huge."
• "The team are always so lovely, welcoming and ready to share their knowledge with you."
• "All the staff were friendly and professional."
• "The staff here, really love their job. Always been met with patience, great advice and charisma."
• "Very kind and helpful staff. The piercer was very calming and did the piercings very efficiently."

Cons:

• "The guy who was to do the change asked 'rook?' I said no, web. He then proceeds to say 'I don’t do webs'."
• "The lady who did the piercing however was quite abrupt and confrontational so the actual experience wasn’t that welcoming."
• "Insane charging rates! First visit, they mistakenly tried to pierce another part of my ear than the one I asked for."
• "Such a rude shop assistant!!! She was inexplicably blunt and rude from the outset."
• "The manager chewed the head off all her staff in front of myself and other customers."

Piercing Quality and Experience

Pros:

• "Both of my piercings have now healed nicely."
• "I had two helix piercings done, I barely felt either (not an exaggeration)."
• "Piercing process was clean and efficient. I am so happy with my piercing."
• "The piercing itself was good, felt safe, clean and professional. It has healed well."
• "Got mouth jewellery from them and it turned colour in less than 2 months."

Cons:

• "Got mouth jewellery from them and it turned colour in less than 2 months."
• "The piercing itself was good, felt safe, clean and professional. It has healed well (it was done about 6 months ago)."
• "The lady who did the piercing however was quite abrupt and confrontational so the actual experience wasn’t that welcoming."
• "I had a tragus piercing as a walk in customer. The staff were friendly and very helpful. My piercing was done by a very polite staff member who put me completely at ease and was very knowledgeable."
• "My first time there, I asked to downsize my tragus piercing that I've had for a while."

Jewellery Selection and Quality

Pros:

• "The staff were so friendly and informative, and the jewellery selection was huge."
• "Melanie was so helpful and patient in assisting me with jewellery selection."
• "Shop was clean, and well-presented. And 10/10 for the amazing selection of jewellery."
• "They have an amazing selection of piercings and overall fairly priced."
• "Absolutely love Metal Morphosis! From the second you walk in the staff are so friendly and attentive! On top of that they know exactly what they are doing helped me place all three pieces of jewelry I wanted in the perfect position on my ears!"

Cons:

• "Got mouth jewellery from them and it turned colour in less than 2 months."
• "I was pierced with the wrong piercing, I picked one out in gold and was pierced with a silver one."
• "It was also £25 for a really simple hoop earring which is expensive."
• "I had a tragus piercing as a walk in customer. The staff were friendly and very helpful. My piercing was done by a very polite staff member who put me completely at ease and was very knowledgeable. She offered me good advice on the best sort of earring to have for my piercing and was extremely professional."
• "I’ve had two great experiences here. One was the initial nose piercing, the lady was very friendly and calming. The second was having my stud bar shortened, which Matthew did for me in no time at all, at at no cost."

Shop Atmosphere and Cleanliness

Pros:

• "Shop was clean, and well-presented. And 10/10 for the amazing selection of jewellery."
• "They make the journey to the shop worthwhile."
• "The shop and downstairs studios were very clean without any weird smell."
• "Fantastic experience! I came in for an ear curation and had the best time. I was greeted by Emma who helped me scope out a few pieces before Meghan put together my dream. curation."
• "Beautifully designed space in soho, highly skilled piercers."

Cons:

• "The team at Metal Morphosis care. They care about you and your experience. They care about their products and their services."
• "Popped over for a walk-in while in London for the day as the reviews were so good, and totally paid off! Waited about 5 minutes for a rook piercing which was SUCH a comfortable experience."
• "Such a rude shop assistant!!! I should start by saying I’m very surprised as I’ve been here a few times before and had very good experiences."
• "The manager chewed the head off all her staff in front of myself and other customers. They were lovely competent staff - seemed completely unjustified."
• "Had an incredibly positive experience here today. Needed a Tragus piercing taken out ahead of an MRI and a replacement piercing. The team were quick and really friendly."