Address: Bitterscote Dr, Bonehill, Tamworth B78 3HD, United Kingdom
Phone: +441827842490
Rating: 4.2
based on 156 reviews.
Store Environment
Pros:
"A well sized and stocked supermarket with a convenient location, usually the cheapest fuel in the area."
"Inside, it's a management's dream. Clean and well stocked. No empty shelves, no missing prices."
"The car park is more than big enough and the store itself always seems clean and organised."
"This place is light and airy it has a good help desk it would have had a five star but I really detest the self checkout."
"Always stocks a good range of products, and can be relied upon to provide quality goods."
"Good sized supermarket. Everything that you need."
"A spacious store where a bit of room to dodge other shoppers at this moment in time is quite welcome."
Cons:
"What a filthy hole. The staff were very friendly but where's the management?"
"When to use the women's toilets im really disappointed in it you was in to where the toilets are and first thing you smell is not very nice."
"Disgusting toilets!! One cubicle had a bin that was full, tissue and what like a pair of knickers sticking out of the top."
"Ladies toilets disgusting. Three out of four not working today."
"The toilets use to be lovely and clean but I have found they not as clean as they once were."
"No toilets for ladies today only gents open and disabled ones locked."
"Sainsburys in Tamworth is going downhill... So many empty shelves at peak shopping times and on a regular basis!"
Customer Service
Pros:
"Kerry on clothing is a great asset to the store, she went over and above her duties today with helping me."
"There is always plenty of staff on hand to help."
"Staff are helpful and friendly."
"Filled up with petrol tonight. Accidentally dropped my payment card on the way out of the kiosk. Great news, the friendly staff kept it safe for me until I went back 10 minutes later."
"Excellent advise and help provided by Cameron! Wish more store employees were as pleasant and helpful as Cameron was."
"Want to say a massive thank you to the staff at Sainsbury's pharmacy. (Anna)."
"Hats off to staff! I happened to go when the security guard was experiencing abuse from a shoplifter!"
Cons:
"Popped into store to pick up some lunch. Purchased a chicken and pasta salad in a tub. Went to the car to eat it. After opening the tub not one piece of chicken to be found."
"Not usually a bad food review when we eat here. Today was awful ... cold and swimming in oil. Staff not bothered at all."
"Just returned from a trip to local Sainsbury store where my wife bought an item of clothing from Tu... she was told that there was no facility to speak to anyone in the store and they could offer no assistance whatsoever."
"Booked a flu jab for my mom here a couple of weeks ago. Today we arranged our day around her jab. When we get there we are told we don't have any vaccines available."
"Cafe was highly disappointing. Only 12 people in at the time. Ignored by kitchen staff who appeared rude."
"Usually pretty good. But tonight we experienced a very rude young person at the pizza counter."
"The cafe is diabolical, we have given it chance after chance and still the standards haven't improved."
Accessibility
Pros:
"Update 2nd lockdown... Walking with a stick on a Saturday to the self scan there's a part you can ask if they will let you through for disabled."
"Plenty of blue badge places near entrance."
"Very nice store, although busy, Convenient and friendly Click and Collect Service to rear of Car Park."
"Always a great range of produce, fresh and varied."
"A more civilised shopping experience."
"Large store with a large clothing area and obviously plenty of choice in food selection."
"A spacious store where a bit of room to dodge other shoppers at this moment in time is quite welcome."
Cons:
"Good store could be a bit confusing if you haven't been before and doesn't have everything you want but does have an ee in the back with a while technology section with gaming and tvs and sound equipment."
"Looking for fashion today. Some items I wanted to see were only available online which was disappointing."
"Also please get rid of the pointless entrance/exit door setup."
"Great for food but if you're in a wheelchair forget it. No aisle open for wheelchair access."
"Very disappointed to see someone in a wheelchair chair treated without empathy or consideration this morning."
"Poor accessibility for less abled loyal customers, I really look forward to shopping with you on the run up to Christmas, but I feel let down by your company's policy to make their repairs a priority."
"Sainsburys Ventura Park, Tamworth there are NO mobility scooters available AT ALL."
Value for Money
Pros:
"Nice supermarket, friendly staff, Can be pricey but if offers on products the day you go in then it's not too bad."
"I saw they had a offer on some yoghurt I buy, so thought we would give them a go as always viewed them as expensive, was pleasantly surprised by the offers they had on."
"Tu clothing can be expensive but they have 25% off days so that draws me in."
"They are still good on variety of stock and I must admit the service from staff is a lot higher than other stores."
"Fancied a change shopping in Sainsburys from the usual other supermarket. Was quite surprised at some of the prices being cheaper than my normal supermarket."
"The cafe in store also serves some pretty decent food at good prices."
"Sainsbury's was brilliant everything we wanted - and more - we love dawdling around looking at what they have."
Cons:
"More stock but increased prices 50p on washing up liquid for 1."
"I have noticed you have put up your prices on a lot of things by well above inflation and your prices were already high."
"Did quite a large grocery shop. After checking receipt @ home with items purchased it came to light dishwasher pods were marked up on the shelf @ £7, we were charged on the till £10."
"Several times now I've a victim on the pump ⛽... When I complained all I got was that the till was connected and that must be right."
"20 mile drive to pick up my click and collect order only to find out they had cancelled order as items were out of stock."
"No toilets for ladies today only gents open and disabled ones locked."
"Sainsburys in Tamworth is going downhill... So many empty shelves at peak shopping times and on a regular basis!"