Inflata Nation Inflatable Theme Park Birmingham Reviews Summary

Staff and Service

Pros:

• "This is the best place ever, staff are so friendly, I would 100% recommend and worth every penny."
• "Top quality service really nice people who work here."
• "Staff were friendly & on hand when needed."
• "Lovely staff helped us to understand what we were doing, and how it worked."
• "The staff were super friendly and welcoming. They made our family experience great."
• "Staff serving drinks lovely."
• "The kids had a fab time on the inflatable slides and ball pits also go karting. Reception staff very helpful."

Cons:

• "Absolutely rude customer service."
• "Two staff members were very rude towards me."
• "Staff is too chilled out and not customer focused. Definitely could do better."
• "Staff that were present didn't really look like they wanted to be there."
• "The staff on the bouncy area were just sitting talking to each other rather than interacting with the kids which seemed a shame."
• "Some staff were friendly others not so much and we're not clear."
• "Called twice to ask opening times but the operator failed to mention that it was online booking only."

Price and Value

Pros:

• "Great value considering u pay 3 quid for a couple of minutes at ur local car boot."
• "For what you pay it is really good, probably best not to get the extra hour as we explored it within the hour."
• "Price was reasonable when compared with similar activities."
• "Excellent value for money."
• "They sell slushies for £3.50 or £5 for an unlimited slushie."
• "I would book online if you're going as you can save money and get deals online."
• "Visited for a birthday party for the first time. Easy to find with plenty of parking. A great concept, but let down by steep prices."

Cons:

• "completely rip-off price are too high for one hour."
• "It is very pricey and you don't get much time, I feel an hour is very short."
• "Too expensive for only one hour... sorry but i wont be coming here again."
• "£10 a child in my opinion is a bit steep."
• "Snacks and drinks are a bit on the costly side but I guess most things are these days."
• "Only gripe is that the refreshments and snacks are really expensive."
• "Price is ridiculous! Adults have to pay £17 just to chaperone their kids!"

Cleanliness and Safety

Pros:

• "The play area was great all the kids enjoyed it was nice and clean."
• "Grandchildren loved this place. Staff were very friendly and helpful. Very clean."
• "Everything was clean and safe, kids loved it and I would recommend taking your children here to anyone."
• "Lovely venue, very clean, staff were fab with my children and so helpful after service."
• "The bouncy area was great fun which is obviously the most important but - clean and the equipment looked well maintained."
• "Free parking."
• "Visited today it was an amazing experience!! Staff team was so polite and helpful with information."

Cons:

• "Do not recommend this place. Sharp plastic pieces next to slides, not clean."
• "This is a dangerous place... Extremely dirty and probably expecting to get COVID after stepping into it considering there’s no enforcement of any kind of COVID guidelines."
• "An accident waiting to happen. The whole place was disorganised chaos."
• "The place is very small and not suitable for anyone over the age of 12."
• "Adults and kids are mixed so you worry an adult might fall on the kids."
• "It is very dirty and unclean."
• "The place also needs to look at safety. As people were leaving I was pushed and fell between the opening of two inflatables."

Facilities and Features

Pros:

• "Had so much fun here, got a chance to be a big kid again."
• "Great place for all the family, prices what you expect to pay for these places but I've paid for trampoline parks and not had half the fun."
• "There is a separate toddler area for under4s though."
• "It was a great day out for me and the family, parents could relax and watch kids while they played."
• "They have a nice looking food and drinks section with slush which is a nice option as you do get hot with all the jumping around."
• "Good parking."
• "The inflatables are all good quality and in good condition with a wide range of activities."

Cons:

• "Very dirty needs a good clean and fixing as half the stuff has big holes and all the air is coming out of them think it’s overpriced for only 1 hour to."
• "Lot of the inflatable areas very worn and in poor condition."
• "Play-area is getting a bit boring since it has been the same for ages."
• "The inflatables could be re conditioned as they feel worn out and air coming out."
• "The 'party' room was incredibly bland painted all white, no bright colours, music no part vibe at all."
• "It's ok. Would be nice to be able to see the children jump on screens while you seat."
• "Titanic has nothing on these guys- half the place is sinking so you actually feel like your drowning !"