Sweeney Hall Reviews Summary

Accommodation

Pros:

• "Our room and landings were all lovely and clean."
• "The room was perfect, a comfy clean bed, drinks facility, hairdryer and a great view from the room overlooking the grounds."
• "Visited this grade one listed building to attend a wedding. I stayed in the adjoining cottage which was very cosy, tastefully decorated and well equipped."
• "The rooms are larger than average with high ceilings and large windows overlooking stunning countryside."
• "The room was clean, bright and warm with quality furnishings."
• "The room was really well done and curated well for the style of the Hotel."
• "Nice old manor turned into a hotel. Good breakfast and beds."

Cons:

• "We were disappointed with the overall cleanliness. Cobweb's in bedrooms and windows upstairs needed a good clean."
• "The bathroom which was completely flooded, untidy and slippery."
• "Unfortunately there was no internet and the shower packed in, and the next morning there was no hot water for a bath."
• "We were very disappointed with the general decor and state of the cottage."
• "At first the place looks very nice and expensive, then when walking in it felt bit run down and very dated."
• "The only complaint was there was a wedding the second night we were there that was very loud and right under our room."

Food Quality

Pros:

• "The starters were nice and the main course arrived."
• "The food itself very very high quality and lots of choice."
• "What a fabulous hotel, breathtaking scenery, outstanding food and first class service from the wonderful staff."
• "All sandwiches and especially the sweet things were delicious."
• "I had vegetarian Sweet Potato Wellington with a curried sauce which was very good."
• "The food was excellent, the staff very friendly and helpful."
• "The food here was excellent."

Cons:

• "For the price the food was bog standard, they claimed it was fresh but it certainly didn’t look or taste fresh."
• "The chicken was dry, tasteless and uninspiring."
• "Atrocious meal last month. Gristly ham hock starter; beef obviously not carved from a joint; tepid gravy; oversize and overcooked, brittle Yorkshire pudding; tasteless vegetables."
• "The new potatoes with the roasts had been boiled for a long time and tasted only of water."
• "The chips were Luke warm floppy and over cooked."
• "The fish and triple cooked was tasteless and the chips were not triple cooked."
• "The fries that came with the burger were really just a pot of deep-fried shards."

Service

Pros:

• "All the staff were so polite and made u feel welcome!"
• "Staff also very pleasant faultless."
• "Staff are fabulous and attentive."
• "Our waitress Sally was wonderful, so attentative."
• "The staff were happy to accommodate us in the bar with the same menu."
• "Staff are always great and welcoming."
• "The staff here are always pleasant and friendly."

Cons:

• "He didn’t really seem to care or know what to do if a guest asked questions."
• "Unfortunately the last who took our order didn't really know what any main course came with & therefore we double ordered on veg."
• "A scruffy waiter arrived, told us we couldn’t have our booked table inside as they were busy and shuffling people around."
• "Staff are okay, they don't really seem like they want to be there."
• "Twice we tried to catch the attention of the waiters but they were so busy laughing with each other in the corridor."
• "We were never asked if the food was ok or if we were happy when paying at the end."
• "Service lacked its usual high standards."

Atmosphere & Location

Pros:

• "What a fabulous hotel, breathtaking scenery, outstanding food and first class service from the wonderful staff."
• "It's not often you come across a wedding venue that just blows you away, but this one did!"
• "The grounds are generous and we ate outside on a lovely terrace area."
• "It’s one of the most stunning places in regards scenery and grounds for quite a distance."
• "Fantastic venue. This really is a rare gem and well worth a visit."
• "Absolutely love the family who run the place and it's a treasure trove for photographs."
• "Sweeny Hall itself was very nice, set in sweeping grounds dotted with trees and livestock."

Cons:

• "Absolutely freezing in there. No heating on in there."
• "The restaurant was also very cold - due to having to keep doors open as a safety precaution we were informed."
• "Garden furniture was out of place and didn't fit with the age of the building."
• "The place is lovely for a prom but it does need another exit because otherwise you have to wait a long time for all the cars in the main carpark to leave first."
• "The restaurant when we left was pretty full so there was no way of keeping a safe 2m (or even 1m) distance from other diners passing through to the front door and toilets."
• "Unacceptable waiting times Ambience similar to McDonald's Enthusiastic but poorly trained staff."
• "The whole evening was ruined by very poor service, very Average food and having customers shouted at."