Peartree Clinic Welwyn Reviews Summary

Comfort and Care

Pros:

• "Chris & Donna are amazing at putting you at ease and calming your fears."
• "Ash and Chloe really made me feel at ease being a nervous wreck."
• "Chris and his dental nurse Donna are brilliant and I no longer dread trips to the dentist."
• "Chris thoroughly explains all options, possible risks and costs before carrying out any work."
• "Chris and the team not only offer a professional setting but also one that will find you feeling at ease and enjoying attending check ups."
• "I'm a very nervous and anxious patient peartree dental made me feel so relaxed and listened to me."
• "As a nervous patient they always make me feel relaxed and explain things to me."

Cons:

• "The only problem I have is sometimes I phone and it just rings - no answer, no queue system, no answer machine - which can make booking or changing a booking difficult."
• "The last hygienist I saw 7 years ago was so brutal that this was my first time returning rather reluctantly."
• "I used to be traumatised going to the dentist! Upset tummy, headache, sweating."
• "I have a severe dental phobia but had an exposed nerve which was very painful so had to attend!"
• "They no longer do a scale and polish even though the British dental association says if it’s needed, it’s available on NHS."
• "The dentist is nice and clean, receptionists are lovely, dentist is nice, but their policies are rubbish."

Professionalism and Expertise

Pros:

• "Chris Hajistilly is a dental practitioner par excellence, and I've been very happy with the treatment I've received."
• "Every treatment I've had has been perfect, I couldn't fault any of his work."
• "Chris is very particular and I would say his dentistry is artwork."
• "Chris at Peartree dental clinic is the best of the best."
• "DrSheila assisted by Kateřina cosmetically improved the appearance of my broken tooth... The care I received was thoroughly professional."
• "I have been with Christopher for ten years he is a very skilled dentist with a caring nature towards his patients."
• "Chris is extremely professional and puts you at ease through every treatment."

Cons:

• "I had a private visit because an NHS visit was obviously not possible. He didn't do anything about my toothache, instead he sent me to a clinic which charged me £1950 for root canal treatment."

Facilities and Accessibility

Pros:

• "Lovely modern dental surgery with parking."
• "This practice uses all the latest technology and is very clean with plenty of parking around the back."
• "The clinic itself is clean, modern and has a relaxed atmosphere."
• "The surgery is clean and well kept."

Cons:

• "Just called for an overdue check up, not obviously seen anyone in a while due to covid. I was advised appointments from 4pm week days and Saturdays were purely reserved for private patients only."

Customer Service

Pros:

• "Thank you to Sarah and Natalie for being so organised and friendly."
• "All the staff are so warming and welcoming to all people."
• "The whole team creates a welcoming environment with no judgement."
• "The reception ladies are super friendly and will also try their best to find an appointment for you."
• "The reception staff are extremely friendly and helpful, and the phone is always answered, with appointments available with little delay."
• "The front desk always goes the extra mile to find a space that suits your schedule."
• "Everyone at Peartree Clinic are so professional and I could not praise them enough."

Cons:

• "This clinic love money upfront!!!!"