Turtle Bay Solihull Reviews Summary

Food Quality and Variety

Pros:

• "Brilliant food and service received by Solihull Turtle Bay."
• "Food was outstanding, so tasty and arrived quickly."
• "Food was lovely and with the bottomless you get your money’s worth two fold."
• "I had the Goat Curry and I loved every mouth full."
• "Had the brown chicken stew with tomato, allspice, thyme, scotch bonnet, ginger, coconut rice ‘n’ peas and dumplings."
• "Stunning food!! Couldn't be more authentic. How do they do it?!?!"
• "THE FOOD HERE IS BEYOND AWESOME, EVERY SINGLE BIT WAS PACKED WITH FLAVOR ON FLAVOR ON FLAV0R."
• "The food was incredible, service was great."

Cons:

• "Food was fine, no complaints. Coffee was un-drinkable. Such a shame!"
• "Staff weren't really on it though. They were friendly but never around when we needed something."
• "This is not the place for breakfast. One member of staff taking deliveries and squeezing the customers in between."
• "Food however was not so good. The ribs were very very dry and came out cold."
• "Been here 3 times and still not overly impressed with the food."
• "I had the veggie burger,and that's all you got unless you ordered extra fries or corn."
• "Food was very basic when it comes to the bottomless brunch."
• "First time at turtle bay and the last.!!!!! Chicken has no flavor really greasy."

Service and Staff Performance

Pros:

• "The thing that made our experience here the best though was our server, Betta."
• "Betta has been absolutely amazing! She has gone above and beyond in her service."
• "Excellent service from Grace. We booked a bottomless brunch and unlike other places, grace made sure that we always had a drink."
• "I found Rio the bartender extremely contagious with his great energy, super well mannered."
• "Betta served us as soon as we walked through the door. She was absolutely fabulous throughout the service."
• "Keely was exceptional her customer service was on point and brought a great atmosphere within the place."
• "Betta was very helpful and attentive and made my time here amazing! I will return for bottomless brunch for sure."
• "Bella was not only welcoming but offered such hospitality and warmth that was a kin to the culture I grew up in."

Cons:

• "Had to wait 5 minutes for our tables but other than that it was nice."
• "Staff weren't really on it though. They were friendly but never around when we needed something."
• "The only downside was having to leave after your bottomless brunch was over."
• "The glasses were filthy with stains on them. Cocktails were filled with half cocktails and half ice."
• "Sat there for over 10 minutes of arrival before even asked if we wanted drinks."
• "Bella our server was very nice, drinks took a bit longer than we thought they would."
• "Service much better than Birmingham. Natalie was friendly, attentive and funny we will definitely recommend."
• "I had to keep stopping her as she went past to ask other tables if they wanted drinks."

Atmosphere and Ambiance

Pros:

• "Love turtle Bay, lovely friendly atmosphere, great food and service!"
• "Great atmosphere, interesting decor. Time it right for happy hour to double your rum/cocktail pleasure!"
• "Had a lovely time out for a friends birthday. The music was abit too loud for my taste but we did book in the middle of Happy Hour."
• "Fantastic server (Italian lady) made us so very welcome. Attentive and friendly."
• "The banoffe cheesecake was very yummy. They were very accommodating of our 9 month old being with us and gave her some free watermelon to munch."
• "Once you step through these doors, you are a gonner! The cocktails are delicious and very moreish."
• "The food is great but it was the staff that made this a night to remember."
• "Been coming to turtle way for 3 years now! The staff are amazing, atmosphere brilliant!!!"

Cons:

• "The Burgers is worse and for those who can’t eat hot food or spicy food don’t order it Or ask them to put non-spicy on your meal."
• "Loo floors were very sticky. They were out of the two main options available to my friends who were vegetarian and gluten intolerant."
• "The food takes a little time to come out but is worth the wait and their great cocktails can keep your preoccupied till then."
• "The music was a bit on the louder side, so bear that in mind if you are after dinner and would like to hear the people in your company."
• "We came on a Sunday afternoon, the restaurant was quiet but it didn’t stop the great service."
• "Normally love this place but it's gone downhill. Staff have changed, white rice taken off the menu completely."
• "This place is great! Atmosphere is chill and cool but the staff are amazing and friendly."
• "Sat there for over 10 minutes of arrival before even asked if we wanted drinks but the short blonde waitresss."