Flavour Boss Jerk Centre Reviews Summary

Food Quality

Pros:

• "Everything was flavoursome and the mozzarella dippers were freshly made to my order."
• "The jerk platter is amazing value for money and they’re not stingy whatsoever with the portions!"
• "A BUSINESS THAT TAKES PRIDE IN EVERYTHING THEY DO. THE JERK I HAVE EVER TASTED WELL SEASONED WELL COOKED."
• "Love the jerk lamb & jerk chicken. The jerk sauce is delicious."
• "I cannot fault anything. The Jerk Chicken was falling off the bone, it was juicy and the flavour was perfection."

Cons:

• "The pork is nice but everything else is either average or poor."
• "Son said it was ok, but pork was dry and slightly burnt."
• "The meat was very fatty and the rice was clumpy (scrapings of the pot bottom)."
• "The food was ok, not too flavoursome, nothing special."
• "The mac and cheese is just Mac with some rock solid cheese melted on top."

Hygiene and Cleanliness

Pros:

• "It has a nice modern feel and it is nice and easy to order."
• "In the shop, you see the staff cooking the food right in front of you on a large professional and clean kitchen."
• "If you are looking for Caribbean flavour on your food, this is the place you have to come to. Cookers are cleaned on a daily basis so hygiene is number #1 priority."

Cons:

• "The hygiene is a massive problem. The dirt and grime at front of house is just nasty."
• "As they was walking to hand over us our food, there were two white RATS RUNNING across the kitchen floor."
• "The only thing I was happy with is the rice and peas! The chips was literally 10 chips and it was hard and cold!"

Customer Service

Pros:

• "Came in today and was greeted by a guy called 'David'. WOW. His customer service was exceptional!"
• "I recently ordered via Uber Eats. The service was atrocious. I waited an hour longer than the ETA initially stated."
• "The CEO boss burger was absolutely mouthwatering! Professional staff that provide excellent customer service."

Cons:

• "The service was good this time around. However, the food that was served was very well done, burnt well done."
• "Just because somewhere is always busy doesn’t mean the product is worth it. Every order I have ever made to this place has always been incorrect."
• "The service is absolutely shocking. Not friendly. Slow. Dry chicken."
• "Waited a long time but food was so delicious it has soothed my vexation!"

Delivery and Timing

Pros:

• "Ordered through Deliveroo, waited for ages it kept saying that the rider was outside the shop. 1.5 hrs later I called them they said that he'd taken my food ages ago."
• "Waited a long time but food was so delicious it has soothed my vexation!"

Cons:

• "I ordered food at 21.06 hrs and still awaiting delivery over 3 hrs later."
• "Food and service 0/10. Customer service is appalling even the Deliveroo driver complained that this place is a shamble!"
• "It’s my first bad experience. I have ordered food via deliveroo on Friday evening, I was expecting that delivery will take longer than usual, but it was 2hours!"
• "My advice for anyone ordering from Flavour Boss via Ubereats is don’t, you might as well spend time going to the store."

Value for Money

Pros:

• "The jerk platter is well worth the money as it can feed 4 people plenty of meat."
• "Food was 10/10 🔥 large portion sizes, big up Jarvis for recommending this place to me- he knows the owner."
• "The mixed jerk platter was so succulent and tasty. Believe me it was gone in minutes."

Cons:

• "I think £13.00 was a bit much."
• "The food was ok, not too flavoursome, nothing special. Ordered medium meals but the portions were too small for the prices they charge."
• "Very small portions they have charged me £13 which I have ordered the jerk chicken so what I have received was not even a quarter of chicken and chicken was also cold."