Turtle Bay Leicester Reviews Summary

Food Quality and Variety

Pros:

• "The curry goat was boneless with different bits of fat. It tasted nice."
• "Great food, can imagine it tastes like that in the Caribbean."
• "The jerk ribs were overcooked and dry unfortunately."
• "Food was average at best."
• "Food was good but the atmosphere was very loud."
• "Food and cocktails are always delicious."
• "Had such a lovely time. Nice food, nice cocktails."
• "Food was lovely, the atmosphere was great with amazing songs."

Cons:

• "My friend had the seafood bowl but it came in a similar plate to my curry goat, not in a bowl."
• "The food and the staff was nice however they use very low quality alcohol in the cocktails."
• "Food was average at best, the service was extremely poor!"
• "The wait for our food order was long with average taste."
• "We've tried couple of wishes from the new menu and they were both delicious."
• "The chicken is now drier than a moth sandwich and has clearly been defrosted from frozen."
• "Unfortunately, my food was quite disappointing. My burger was burnt."
• "The jerk chicken was just what I wanted. I asked for spicy and maybe it could’ve been more spicy."

Service and Staff

Pros:

• "The blonde waitress with long hair went above and beyond to make sure we were happy with our orders."
• "Great service from the start. Ordered two Red Stripes beers and we both took a sip at the same time and instantly knew the beer wasn’t right."
• "Served mostly by Will T. We received really good service from him. He was very friendly."
• "Hell yes, good music and bass. Good staffs and very attentive to who, what has ordered."
• "By far the best customer service I’ve received from this branch. Spencer was so kind and helpful."
• "Our server for the night was Will T and safe to say he made our night!! He was kind, attentive, funny."
• "Allan is really very great. He was amazing at accommodating us, perfect service!!"
• "Will T was such an attentive waiter, couldn't have done more for us!"

Cons:

• "It was a busy good Friday everything was perfect."
• "Food was good but cocktails were not pretty looking. I can suggest this place for food."
• "We were harassed by some drug addict which just walked inside asking for smoke not being excused till after she approached another 2-3 tables."
• "Apart from the woman who very nicely lit our candle on our table the other lady serving us was rude."
• "Sunday afternoon, under 30 tables, 6 members of bar staff and 8 floor staff."
• "We have been given a tiny two seated table right next to host stand and phones."
• "Honestly went on an impulse and didn’t know what to expect. But the food, drinks, service and atmosphere was amazing."
• "Cocktails as nice as they were, felt like you were drinking mocktails."

Atmosphere and Ambiance

Pros:

• "The atmosphere was great with tables very close to one another and music often too loud."
• "Bright, charming and delicious food. Vibrant atmosphere and great service at any time of the day."
• "The ambiance is top notch, security at the door in case of any mishaps in or out."
• "Such a wonderful restaurant! Really enjoyed being here! The staff was super friendly and helpful."

Cons:

• "I woke up the next morning with a sore throat."
• "Always is a bit loud in Turtle Bay and on this occasion, there was women fighting inside the restaurant whilst we were trying to eat our meal."
• "The place is full of chavvy and borderline under age kids drinking 241 cocktails. Making the whole dining experience uncomfortable."
• "When we arrived we originally had Jordan who was very polite and Liam then took over. Liam made conversation with us while we were ordering which was lovely."